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100k-140k USD
Experienced customer success professional with a focus on client satisfaction.
Experience
Product Success Lead
Privacy Hub by Datavant
Jan 2023 - Jul 2024 (1 year 6 months)
Account Executive
Medely
Jun 2021 - Jan 2023 (1 year 7 months)
Account Manager
TrueCare24
Sep 2020 - Jun 2021 (9 months)
Telehealth Innovation Consultant
Health Recovery Solutions
May 2018 - Oct 2020 (2 years 5 months)
Account Executive
Lua
Aug 2017 - May 2018 (9 months)
SaaS Customer Success Manager dedicated to enhancing customer satisfaction.
Experience
Customer Success Manager
Paminga
Feb 2022 - Present (3 years 9 months)
CX Manager Associate
Aspen Technologies Group LLC
Feb 2020 - Present (5 years 9 months)
Customer Support Specialist dedicated to enhancing client satisfaction.
Experience
Customer Support Specialist
Skyy Aluminium
Sep 2023 - Mar 2024 (6 months)
Customer Service Representative
Cidet Entreprises
Feb 2022 - Aug 2023 (1 year 6 months)
Telesales Officer
Tomas Hair Care
Jan 2023 - Feb 2023 (1 month)
Customer-centric professional with 18 years of experience in brand experiences.
Experience
Head of Customer Experience Strategy & Planning
Honest LOP UK
Oct 2023 - Present (2 years 1 month)
Customer Quality Manager & CRM Strategist
Bahwan International Group
Jun 2014 - Present (11 years 5 months)
Customer Service Specialist focused on enhancing customer satisfaction and loyalty.
Experience
Customer Service Representative
JDS Health Global
Jan 2023 - Present (2 years 10 months)
Customer Service Representative
Rubysparkling Skincare
Sep 2021 - Present (4 years 2 months)
Dedicated customer support representative with strong communication skills.
Experience
Customer Support Representative
Just Point
Mar 2022 - Mar 2024 (2 years)
Intern
Northern Label Group Inc.
Mar 2021 - Oct 2021 (7 months)
Social Media Manager & Customer Service Volunteer
Airbnb
Mar 2021 - Oct 2021 (7 months)
Customer-focused problem solver passionate about delivering seamless experiences.
Experience
Customer Success Auditor
Astra-Polaris Microfinance Bank
Jan 2022 - May 2024 (2 years 4 months)
Customer Service Officer
OTP Internet Technology
Jan 2020 - Jan 2022 (2 years)
Customer service professional with expertise in conflict resolution and CRM.
Experience
Customer Service Representative
Emerging Markets Telecommunications Services Limited
Mar 2013 - Sep 2022 (9 years 6 months)
Representative
American International Insurance Company PLC
Mar 2008 - Jun 2011 (3 years 3 months)
Procurement Specialist
J.Bolarinwa Limited
Dedicated Customer Service Representative with a passion for client satisfaction.
Experience
Virtual Assistant
ALX
Oct 2022 - May 2024 (1 year 7 months)
Customer Service Representative
CCI Kenya
Jan 2022 - Feb 2022 (1 month)
Customer Service Representative
Apex Collections
Oct 2021 - Dec 2021 (2 months)
Dedicated customer service specialist with a passion for satisfaction.
Experience
Customer Support Specialist
Victory Progressive College
Jan 2023 - Present (2 years 10 months)
Copywriting Specialist
Freelancer
Jan 2023 - Apr 2023 (3 months)
Results-driven Customer Success Manager with 10+ years of experience.
Experience
Customer Success Manager
Shell International Trading and Shipping
Apr 2023 - Present (2 years 7 months)
Customer Service Manager
Limejump Limited
Nov 2020 - Present (5 years)
Results-driven customer relations manager seeking business development role.
Experience
Customer Service Specialist
Indigo Books Canada
Jan 2024 - Jan 2025 (1 year)
Customer Relations Manager/Sales
True Smile Works
Jan 2023 - Jan 2024 (1 year)
Customer Relations Manager / Sales
Padra
Jan 2020 - Jan 2023 (3 years)
Results-driven Customer Experience Leader with 15+ years of expertise.
Experience
Head - Customer Experience
Clickpost
Sep 2024 - Present (1 year 2 months)
Head - Customer Experience
Ninjacart
Dec 2021 - Present (3 years 11 months)
Head - Customer Experience
Customer Experience Manager with a proven track record in retention.
Experience
Customer Experience Manager
CleanAce Drycleaners & Launderers
Nov 2022 - Present (3 years)
Online Manager
CleanAce Drycleaners & Launderers
Oct 2021 - Nov 2022 (1 year 1 month)
Call Center Agent
Dedicated customer service representative with a passion for client satisfaction.
Experience
Assistant IT Technician
Malcoh Technologies
Jan 2020 - Present (5 years 10 months)
Customer Care Representative
Ovicell Holdings
Jan 2019 - Dec 2020 (1 year 11 months)
Customer Handling Officer
Market Maker Investments
Dedicated customer service representative with a focus on client satisfaction.
Experience
Customer Service Rep
Uber Eats
Jul 2022 - Nov 2022 (4 months)
Customer Service Rep
Enablex N J
Mar 2022 - Jul 2022 (4 months)
Customer Service Rep
Alorica
Aug 2021 - Feb 2022 (6 months)
Customer Success Manager dedicated to enhancing client satisfaction and retention.
Experience
Customer Success Manager
Pollfish
Mar 2023 - Present (2 years 8 months)
Customer Success Associate
Pollfish
Mar 2021 - Present (4 years 8 months)
Customer Service
Energetic customer service representative with a passion for client satisfaction.
Experience
Customer Service Representative
Remotely4u
Mar 2024 - Sep 2024 (6 months)
Customer Happiness Rep
Logical Moderator Solutions
Mar 2020 - Sep 2020 (6 months)
Customer Success leader driving retention and loyalty for B2B SaaS clients.
Experience
Senior Executive – Customer Success
Capillary Technologies
Jul 2022 - Present (3 years 4 months)
Customer Service Associate
Amazon
Sep 2020 - Jul 2022 (1 year 10 months)
Retail Supervisor
Madame
May 2018 - Aug 2020 (2 years 3 months)
Results-driven Customer Support and Client Relationship Specialist.
Experience
Customer Support/Client Relationship Manager
Ron Logistics
Sep 2022 - Present (3 years 2 months)
Customer Support/Client Relationship Manager
Sage Software
Feb 2018 - Aug 2020 (2 years 6 months)
Customer Support/Client Relationship Manager
Head Customer Relations
Toyota Kirloskar Motors
Sep 2011 - Present (14 years 2 months)
Customer Relations Manager
Hyundai Motors
Sep 2008 - Present (17 years 2 months)
Customer Service Executive
IndiGo Airlines
May 2007 - Present (18 years 6 months)
Customer Service Associate
SIMI HEALTHCARE
Jan 2021 - Present (4 years 10 months)
Jan 2006 - Feb 2008 (2 years 1 month)
Quality Assurance Specialist
Nigerian Bottling Company PLC
Dec 2004 - Apr 2005 (4 months)
Customer Service Representative
Teleperformance Kenya
Oct 2017 - Oct 2021 (4 years)
Customer Service Manager
TOOT by RATP
Apr 2011 - Present (14 years 7 months)
Customer Support Specialist
Road and Transport Authority
Jan 2018 - Jan 2020 (2 years)
Novopay
Sep 2020 - Present (5 years 2 months)
Senior Manager - Customer Excellence
Wibmo, PayU Inc
Mar 2016 - Present (9 years 8 months)
Team Manager - Operations
Serco Global Services
Oct 2014 - Present (11 years 1 month)
CleanAce Drycleaners & Launderers
Jul 2021 - Aug 2021 (1 month)
Telemarketer
Olist Nigeria
Feb 2020 - Jul 2021 (1 year 5 months)
Head of Customer Experience
Subtlety Solicitors
Jan 2018 - Feb 2020 (2 years 1 month)
Jan 2017 - Dec 2019 (2 years 11 months)
Receptionist
Connechusett Animal Hospital
Dec 2020 - May 2021 (5 months)
Key Holder/Assistant Manager
Dollar General
Sep 2016 - Mar 2017 (6 months)
Pollfish
Jan 2020 - Present (5 years 10 months)
Customer Relations Manager
Computershare
Nov 2019 - Present (6 years)
Customer Service Advisor
Teleperformance
Dec 2016 - Present (8 years 11 months)
Junior Analyst – Quality Assurance
eClerx Services
Feb 2017 - Apr 2018 (1 year 2 months)
EMTS Etisalat
May 2012 - Jan 2018 (5 years 8 months)