Jasmine Causey

I am a dedicated customer service representative with over five years of experience in enhancing customer satisfaction and resolving issues effectively. My journey began at Alorica, where I honed my skills in providing accurate information and resolving complaints in a timely manner. This foundational experience laid the groundwork for my subsequent roles at Verizon and Results Cx, where I consistently surpassed sales goals and implemented successful marketing strategies.

Throughout my career, I have developed strong relationships with customers by providing personalized assistance and support. I take pride in my ability to identify areas for improvement within customer service processes and suggest actionable changes. My commitment to excellence is reflected in my ability to increase customer satisfaction ratings and maximize revenue through effective solutions and special orders.