Olashubomi HassanOH
Open to opportunities

Olashubomi Hassan

@olashubomihassan

Dedicated customer service professional with a proven track record.

United States

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated customer service professional with extensive experience in the Telecommunications and E-Commerce sectors. My career has been defined by my commitment to resolving issues, negotiating effectively, and ensuring customer satisfaction. I pride myself on my ability to build and maintain strong relationships with clients, which has been instrumental in driving customer retention and loyalty.

In my current role at Centauri Health Solutions, I deliver high-quality customer care by leveraging my in-depth product knowledge. I manage inquiries and complaints, oversee customer orders, and collaborate with cross-functional teams to enhance service efficiency. My previous experience at Xfinity further honed my skills in account management and problem-solving, where I consistently contributed to improved customer satisfaction and retention.

Experience

Work history, roles, and key accomplishments

CS
Current

Customer Service Representative

Centauri Health Solutions

Feb 2021 - Present (4 years 4 months)

Deliver high-quality customer care by leveraging in-depth product knowledge to foster and maintain profitable relationships. Manage inquiries and complaints via phone and email, providing detailed product information and prompt resolutions. Collaborate with cross-functional teams to enhance customer satisfaction and service efficiency.

Education

Degrees, certifications, and relevant coursework

University of Nigeria logoUN

University of Nigeria

Bachelor of Science, International Relations

2006 - 2010

Completed a Bachelor of Science (B.Sc.) in International Relations, focusing on global political dynamics, international diplomacy, and economic relations.

Tech stack

Software and tools used professionally

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