Senior Productivity Manager

What You'll Do

• Take an analytical approach to implement and improve key aspects of our creative services
• Collaborate with cross-functional teams to gather insights and input for bottlenecks, pain-points and optimization
• Ensure that processes are easy to understand and follow for all stakeholders.
• Continuously update and adapt standards to meet changing business needs and industry trends
• Help set strategies for improving craft and productivity within the organization
• Identify impactful practices and tools, alongside the Director of Craft Productivity, Director of Data AI, and Creative Director of New Horizons
• Drive initiatives to streamline service processes and workflows
• Utilize data analysis skills to gather insights, build models, and make data-driven decisions related to service processes, quality, and productivity
• Work closely with service teams, operations, and project managers to ensure alignment with processes, efficient feedback, and quick iteration
• Act as a bridge between Creative Excellence, Services and other departments, facilitating effective communication and understanding
• Track project progress, manage risks, and ensure timely delivery of outcomes

What You'll Need To Succeed

• 3-5 years in management consulting, marketing, or similar analytical project roles, with at least 1 year of managing high-performing teams, ideally with diverse roles across business/design/tech
• Demonstrated expertise in business analysis with a history of using data-driven insights to make informed decisions
• Experience in identifying pain points and successfully implementing innovative solutions
• Solid experience in change management, including gaining buy-in from teams, overcoming resistance, and ensuring smooth transitions
• Strong project management skills, including overseeing multiple initiatives and ensuring their successful completion
• Excellent English communication skills, both verbal and written
• Background in working with technology, including proficiency in project management tools and data analysis software
• Proven ability to adapt to changing circumstances and adjust strategies as needed based on past experience
• Strategic Thinking: Demonstrated strategic thinking abilities and a history of aligning efforts with organizational objectives
• Previous success in fostering collaboration across different departments and teams

Our biggest challenge right now

• The pivotal task at hand involves striking a delicate balance among multifaceted responsibilities, encompassing project management, data analysis, and fostering collaboration across departments to allow us to make strategic decisions based on deep insights.

About Superside

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