26 Remote Customer Service companies

Win more customers and create better support experiences with live video chat, screen takeover, and user monitoring – directly on your website.

Unlock the full potential of customer service. 70% of your work is repetitive. Zowie automates this work starting day one, equipping your team with everything they need to delight your customers and turn support into sales.

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The Netomi platform instantly and autonomously responds to over 50% of a company’s customer service tickets across email, social and chat.

Intercom is the world’s first customer platform helping internet businesses accelerate growth. Thanks to the internet, the way people communicate is drastically different than it was 10, even 5 years ago. Messengers like WhatsApp have become the preferred mode of communication in every aspect of consumers’ lives, and now that switch is happening with businesses too. Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support.

Since 2015, we've worked with 100+ brands to increase conversions with our unique approach to live chat and level up their operational results through our customer service support. From the beginning, we focused on providing high level "business partner minded support" to our clients rather than the lowest cost "outsourced agents" other providers have pitched for decades. With our 24/7 live chat team, we're not just answering visitor questions.

We wished there were a better phone company, so we created one. We are committed to giving our customers the best possible telecommunications experience in the country.

Outsourcing works for big companies, with mature products. That's why it typically doesn't work well for startups. That's were we come in. We have built a specific product/service offering to help growing startups with their customer support/success needs, by providing dedicated, remote teams of highly talented people, supported by technology and optimized processes.

Front powers the heart of business: the meaningful connections between teams and customers that lead to lasting relationships. Bringing email and apps together in a collaborative customer communication platform, Front drives business impact by scaling the natural conversations that create customers for life. More than 6,000 businesses are using Front today to cultivate personalized customer relationships at scale and transform their work into impact.

We are… The Disruptors, The Innovators, The Creators, and The Doers. And we constantly push the boundaries of technology to improve the experience of learning. For twenty years we have been observing and rethinking how people learn and collaborate. We have been tracking learning content consumption and studying how individuals connect these interactions to their job performance, career development and overall happiness.

We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7. We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained agents in one month. Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS, and revenue per customer.

Our mission is to bring our clients the best talent in the industry, empower our team with the necessary skills and resources, and provide the best employment experience and opportunities to all our team members.

We believe that communication between businesses and their customers should be easy, convenient and reliable. That's why we built an omnichannel customer engagement platform that helps businesses to interact with their customers and offer their services on the web and multiple messaging apps. We believe that communication between businesses and their customers.

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like Warby Parker, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage.

At Cutter & Buck, we make iconic clothing, engineered for exceptional versatility, designed to be your favorites.

Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Jitbit Software is a software company behind Jitbit Helpdesk - a popular help desk software app. Jitbit Help Desk offered both as a "on-premise"​ server software, and a SaaS cloud-hosted solution. Jitbit is based in US, UK and Latvia. Big enough to be stable. PROFITABLE AND SELF-FUNDED. We've been around since 2005. We are profitable and self-funded. We don't have to please anybody but our customers.

The Northern California branch was established in 1993 and has operated with the same goals of provided outstanding customer service & transparent pricing while helping customers restore their drivers license. We assist customers by scheduling installation of a breathalyzer in their vehicle. Technicians perform the installation and provide the paperwork to the customers. The average length of an installation of 6-11 months.

Crisp is a customer service software. Around 300K companies around the world use Crisp to help their customers. Around 200M visitors are using the chat widget every month. Our mission is to make the next-generation customer support app for startups. An app that makes customer support easier for end-users & support agents. Customer support is a strong part of our culture. Everybody in the company, from developers to marketers helps customers.

We're always looking for talented people to join our team. Our team dynamics is built on trust, support, collaboration, innovation and open communication. We don't micromanage. Our team is independent and committed to high quality results.

We believe that organisations thrive when they understand the people they care about. doopoll helps you to filter out the noise in decision making and gather valuable insight from your audience. The doopoll innovation is centred on four main principles: People have valuable opinions but it can be intimidating to share them in group situations. doopoll allows you to collect opinions from your people without worrying about outside influences.