Benefits Specialist

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Benefits Specialist will play a key support role in delivering a seamless and high-quality benefits experience for our clients and their employees. You’ll be the main point of contact for ongoing benefit-related inquiries, ensuring accurate administration and timely issue resolution across a wide range of health and welfare plans. Working closely with clients, brokers, carriers, and internal teams, you’ll help manage open enrollment, maintain benefit materials, and support employee education. This role is critical to ensuring client satisfaction and helping Deel scale its global HR and payroll solutions with consistency, accuracy, and care.

Responsibilities

• Main point of contact for clients. Responsible for day-to-day benefit administration and client satisfaction.

• Answer benefit related inquiries for clients following implementation, to include troubleshooting issues, auditing changes, and providing medical insurance cards.

• Coordinate with clients, brokers, and carriers to gather necessary benefit information and documentation; work directly with clients on anything outstanding, setting firm deadlines and expectations.

• Conduct virtual Employee Benefit Orientation Meetings. Own the build out and maintenance of supplemental client facing benefit materials including but not limited to slide decks and benefit orientation/training videos.

• Work closely with Benefit Implementation Managers/Specialists on Open Enrollment launch and troubleshooting of enrollment workflows

• Quality control all client set-ups for accuracy.

• Assist employees with eligibility and coverage issues and questions.

• Act as a liaison between the insurance carriers and employees to ensure resolution of any claim or benefit inquiries.

• Lead annual open enrollment process for clients for both master and carveout plans.

• Partner with the payroll department; review & confirm changes in deductions/costs from payroll to payroll.

• Assist with monthly benefit reconciliation items.

• Ensure a high level of customer service delivery by providing timely, accurate, courteous, and appropriate responses to worksite employees, clients, and vendors.

• Assist with all other duties and projects as assigned.

Qualifications

• A Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.

• At least 1–2 years of experience working in HR, employee benefits, insurance, or administrative support.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.

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