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EZCustomer Support and Success leader scaling global technical support for enterprise SaaS.
Experience
Vice President of Customer Support
Bigtincan
Sep 2021 - Jun 2025 (3 years 9 months)
Senior Director of Support
Bigtincan
Sep 2012 - Sep 2021 (9 years)
Support Engineer
Apperian, Inc.
May 2011 - Jul 2012 (1 year 2 months)
Territory Manager
Hewlett Packard – Palm GBU
Sep 2009 - May 2011 (1 year 8 months)
Account Executive
Alliance HealthCare
Aug 2006 - Jul 2009 (2 years 11 months)
KMDedicated customer service and technical support professional.
Experience
Technical Support Associate
Amazon.com
Dec 2023 - Jan 2024 (1 month)
Software Support Analyst
Unknown
Jan 2024 - Present (1 year 10 months)
Technical Support Associate
Amazon.com
Customer service professional with technical troubleshooting expertise.
Experience
Customer Service/Technical Support Representative
Streamline Business (Fiji) Pte Limited
BG
Romania21k-24k EUR
Technical Support Engineer with strong communication and problem-solving skills.
Experience
Technical Support Engineer
Adobe
Oct 2022 - Present (3 years 1 month)
Reliable customer service professional with strong technical support skills.
Experience
Technical Support
IRECT INTERACTIONS,INC
Feb 2022 - Nov 2024 (2 years 9 months)
Customer Service
HARTE HANKS
Mar 2020 - Dec 2021 (1 year 9 months)
Sales Associate/Customer Service
CONCENTRIX
Feb 2018 - Nov 2019 (1 year 9 months)
Customer service specialist skilled in technical troubleshooting and high-volume support.
Experience
Video Repair Agent
Spectrum
Jan 2023 - Present (2 years 10 months)
Technical Support Specialist
Sutherland Global Services
Mar 2020 - Jan 2023 (2 years 10 months)
Customer Service Representative
OPI have very good experience in sales, customer service, and technical support.
Experience
STSales executive
stellar information technology
Jan 2018 - Present (7 years 10 months)
Customer-focused professional with extensive experience in technical support.
Experience
Customer Service
Safaricom PLC
Apr 2018 - Present (7 years 7 months)
Technical Support and Customer Service
Smart Kenya Online / Dyna Calls
Nov 2013 - Dec 2017 (4 years 1 month)
Customer Service and Technical Support
TA
Nigeria20k-24k USD
My name is Adeleke Taiwo,and am a Customer Service and Technical Support Specialist based in Nigeria
Experience
Technical Support Specialist
SymaxPmc
Nov 2023 - Present (2 years)
Sales Representative and Sales Associate
DDMotivated tech support representative with a passion for customer service.
Experience
Tech Support Representative
Iterum
Jan 2023 - Present (2 years 10 months)
Customer Service Representative
Hinduja Global Solutions
Jan 2020 - Jan 2022 (2 years)
Customer Service Representative
Customer support specialist delivering technical troubleshooting and exceptional client satisfaction.
Experience
Customer Service Specialist
Michellesfabrics
Jan 2019 - Present (6 years 10 months)
Customer Care Specialist
Communication Network Support Services Ltd
Mar 2014 - Aug 2017 (3 years 5 months)
FPDedicated customer service professional with technical support expertise.
Experience
Technical Support Agent
Conduent Jamaica
Nov 2024 - Present (1 year)
Technical Support / Customer Service Agent
Concentrix Jamaica
Oct 2022 - Present (3 years 1 month)
MAFintech and Payment Gateways
Experience
Senior IT Consultant
AquaOrange
Jun 2023 - Jun 2024 (1 year)
Dedicated technical support professional with a focus on customer service.
Experience
Customer Support Lead
Doyen Partners
May 2023 - Present (2 years 6 months)
Technical Support Engineer – Client Services
Compact Manifold & Energy Services Ltd
Nov 2015 - May 2023 (7 years 6 months)
MHCustomer-focused technical support professional with electrical engineering expertise.
Experience
Customer Support Representative
ArrowCars
Sep 2023 - Present (2 years 2 months)
Technical Support Engineer
8MSolar
Nov 2021 - Jun 2023 (1 year 7 months)
Dedicated customer service agent with technical support expertise.
Experience
Technical Support Agent
A&B POS Solutions
Dec 2022 - Jul 2025 (2 years 7 months)
Sales Agent
Fusion de S.A. de C.V.
Feb 2022 - Dec 2022 (10 months)
Customer Service Agent
Foundever
Nov 2020 - Dec 2021 (1 year 1 month)
United States85k-125k USD
Accomplished Customer Service Professional
Experience
Product Champion - Vormetric Product Line
Thales Cloud Security
Dec 2019 - Oct 2022 (2 years 10 months)
Senior Technical Support Engineer
Thales Cloud Security
Jan 2018 - Dec 2019 (1 year 11 months)
GJResults-driven technical specialist with a passion for customer support.
Experience
Technical Specialist
Apple Inc.
Aug 2024 - Present (1 year 3 months)
Specialist
Apple Inc.
Nov 2021 - Aug 2024 (2 years 9 months)
Customer Service Representative
Life Labs
Mar 2021 - Nov 2021 (8 months)
Detail-oriented IT professional with strong customer service skills.
Experience
L1 Technical Support
CG Communication
Feb 2024 - May 2025 (1 year 3 months)
Jr. Csr
Dishhome Media Network
Apr 2022 - Jul 2023 (1 year 3 months)
KKNigeria24k-30k USD
I'm a dedicated Technical Support Specialists and Customer service Specialist based in Nigeria.
Experience
Help Desk Support
Digital Witch Support Community
Oct 2023 - Present (2 years 1 month)
DLDec 2022 - Dec 2023 (1 year)
Customer Engagement Assistant
Takealot.com
Jan 2019 - Dec 2022 (3 years 11 months)
Technical Support Specialist
TP-Link
Apr 2020 - Sep 2022 (2 years 5 months)
Assistant Manager
S.C. MARKWEB S.R.L
Oct 2020 - Jan 2022 (1 year 3 months)
Financial Accountant
P4CARDS
Dec 2018 - Jan 2020 (1 year 1 month)
Customer Care Agent
Teleperformance
Jul 2018 - Nov 2018 (4 months)
Customer Service Representative
LIVESOPS
Mar 2017 - Aug 2017 (5 months)
Sitel Group
Feb 2018 - Mar 2020 (2 years 1 month)
Smart Cyber Cafe
Jan 2008 - Dec 2012 (4 years 11 months)
Customer Service and Technical Support
Tiana Communication Centre
Jan 2003 - Dec 2006 (3 years 11 months)
Dome Logistics
Feb 2020 - Apr 2021 (1 year 2 months)
Customer Service Representative
Sparkling Solution GmbH
Apr 2014 - Jan 2018 (3 years 9 months)
Sutherland Global
Jan 2018 - Jan 2019 (11 months)
Complaints and Records Officer
Seven-Up Bottling Company Plc
May 2010 - Jul 2010 (2 months)
Loan Advisor
Sutherland Global Services
Dec 2021 - Present (3 years 11 months)
Customer Care Agent/ Brand Advocate
Hinduja Global Solutions
May 2018 - Present (7 years 6 months)
Customer Service Agent
RIA Money Transfer
Oct 2019 - Apr 2020 (6 months)
Customer Service Agent
Teleperformance
Dec 2015 - Dec 2018 (3 years)
Technical Support Engineer
Thales Cloud Security
Aug 2013 - Jan 2018 (4 years 5 months)
Customer Advocate - Level 3
Zendesk
May 2013 - Aug 2013 (3 months)
Customer Advocate - Level 2
Zendesk
May 2011 - May 2013 (2 years)
Technical Support Officer
Demmy Global Resources Limited
Jan 2019 - Nov 2022 (3 years 10 months)
Customer Service Specialist
Sparkling Solution, Inc.
Oct 2014 - Dec 2018 (4 years 2 months)
