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ONCustomer service manager driving operational excellence and client-centric solutions.
Experience
Customer Service Manager
Unity Bank PLC
Oct 2023 - Present (2 years 1 month)
Customer Service Specialist
Unity Bank PLC
May 2022 - Oct 2023 (1 year 5 months)
Funds Transfer Officer
Unity Bank PLC
Jul 2023 - Aug 2023 (1 month)
Contact Center Supervisor
Unity Bank PLC
Feb 2020 - May 2022 (2 years 3 months)
Customer service professional delivering solutions-driven, service-oriented customer experiences.
Experience
Customer Service Representative
Ameripro Healthcare Group
Jan 2020 - Present (5 years 10 months)
Customer Service Representative
Aetna
Mar 2017 - Dec 2019 (2 years 9 months)
CICustomer Service Representative
LVDedicated Customer Service Representative skilled in client engagement.
Experience
Customer Service Representative
Advanced Computer Solutions
Oct 2023 - Present (2 years 1 month)
Account Manager
Paytime Fintech
Mar 2023 - Oct 2023 (7 months)
Licensed insurance producer and QA lead driving process improvement and compliance.
Experience
Senior Quality Assurance Lead
WNS Global Services
Dec 2022 - Present (2 years 11 months)
ACLicensed Insurance Representative
Allstate Insurance Company
May 2021 - Dec 2022 (1 year 7 months)
TA
EUDedicated customer service representative with strong communication skills.
Experience
Assistant Counter Area Supervisor
Newstar Shopping Mart Inc.
May 2021 - Feb 2024 (2 years 9 months)
Cashier
Sanford Marketing Corporation
Oct 2020 - Mar 2021 (5 months)
Cashier
mi Department Store
Mar 2019 - Oct 2020 (1 year 7 months)
RGCustomer Service Specialist with 8 years of experience.
Experience
Customer Relations Officer
Parcel Pro
Jul 2023 - Nov 2023 (4 months)
Customer Service Representative
True Classic
Nov 2023 - Nov 2023 (0 months)
Fashion Consultant
Connempathy
Oct 2022 - Apr 2023 (6 months)
Jr. International Business Officer with banking, customer service, HR, and teaching experience.
Experience
Jr. International Business Officer
Abay Bank SC
Jul 2024 - Present (1 year 4 months)
Customer Service Officer III
Abay Bank SC
Jun 2023 - Jun 2024 (1 year)
Customer Service Officer II
Abay Bank SC
ZVDedicated customer service professional with strong sales and analytical skills.
Experience
Customer Service Representative
Office Beacon
Apr 2024 - May 2024 (1 month)
Customer Service Advisor
Synergy
Sep 2022 - Jan 2024 (1 year 4 months)
Team Leader
Ignition Group
Jul 2018 - Sep 2022 (4 years 2 months)
VJDedicated and customer-focused Customer Service Specialist with 8 years of experience in effectively
Experience
Data Analyst-Customer Service
Unspecified
Jan 2017 - Dec 2020 (3 years 11 months)
Customer Service Representative
Unspecified
Jan 2011 - Jan 2017 (6 years)
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Service-oriented hospitality professional with 5+ years in customer care and client relationship management.
Experience
Customer Service Representative
PLB Company Limited
Sep 2024 - Present (1 year 2 months)
Manager
SAFTS Ventures
Nov 2023 - Aug 2024 (9 months)
Front Desk Assistant
SKExperienced hospitality professional with a passion for customer service.
Experience
Guest Services/360 Concierge Agent
The Hilton Barbados Resort
Jan 2022 - Present (3 years 10 months)
Receptionist/Reservations Agent
Coconut Court Beach Hotel
Apr 2018 - Present (7 years 7 months)
Dynamic account manager with expertise in customer service and culinary arts.
Experience
Assoc.Mgr.- Account Management
Sutherland Global Philippines
Jun 2023 - Present (2 years 5 months)
Customer Resolution Expert
Sutherland Global Philippines
Feb 2023 - Jun 2023 (4 months)
Subject Matter Expert
Customer experience leader with a strong commitment to operational excellence.
Experience
Customer Experience Leader
CABS
Jan 2023 - Present (2 years 10 months)
Client Service Consultant
CABS
Jan 2018 - Present (7 years 10 months)
SWDedicated customer service professional with strong sales skills.
Experience
Customer Service / Sales
Windstream
Jun 2022 - Apr 2023 (10 months)
CSR Level 2
Bluegrass Cellular
Oct 2018 - Apr 2023 (4 years 6 months)
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SBCustomer service professional skilled in communication and problem-solving.
Experience
Manager Assistant
Tendys
Oct 2023 - Sep 2024 (11 months)
Barista
Tendys
Apr 2023 - Oct 2023 (6 months)
YZAccomplished and dynamic professional with over 20 years of experience in the telecommunications ind
Experience
Billing Administrator
Seacom
Sep 2021 - Present (4 years 2 months)
Service Representative: Business Commercial
Telkom SA
Jan 1999 - Feb 2019 (20 years 1 month)
Service Representative - Service Activation Team
Experienced customer service professional transitioning to virtual assistant roles.
Experience
Customer Service Representative
Concentrix
Mar 2016 - Feb 2018 (1 year 11 months)
Technical Support Representative
Startek Philippines
Jul 2014 - Feb 2016 (1 year 7 months)
Customer Service Representative
Sterling Global Call Center
Oct 2013 - Jun 2014 (8 months)
OEDedicated customer service professional with strong organizational skills.
Experience
Grocery Shopper/Delivery
Instacart
Jan 2025 - Present (10 months)
Cashier/Party Host
Aerosports
Jul 2024 - Present (1 year 4 months)
Snow Removal
Multilingual professional skilled in e-commerce and interpretation services.
Experience
Fulani Interpreter
CyraCom
Jul 2024 - Present (1 year 4 months)
Interpreter/Translator
Linguist Education Inc.
Jun 2023 - Present (2 years 5 months)
E-commerce Store Manager (Shopify)
HKDependable graduate skilled in customer service and administration.
Experience
MGCustomer Service Representative
MTN Ghana
Aug 2025 - Present (3 months)
Home Tutor
Mimshach Private Tuition Network
Jun 2022 - Present (3 years 5 months)
Citigroup Inc
Apr 2015 - Feb 2017 (1 year 10 months)
Training Manager
Target
Nov 2019 - Aug 2020 (9 months)
Customer Service Representative
Puregold Price Club Inc.
Jan 2018 - Feb 2019 (1 year 1 month)
Cashier
Puregold Price Club Inc.
Sep 2016 - Dec 2017 (1 year 3 months)
Financial Advisor
Itel-bpo
Jan 2021 - Jul 2022 (1 year 6 months)
Customer Service Representative
Advantage Call Center Technology
Aug 2020 - Jan 2021 (5 months)
May 2022 - May 2023 (1 year)
HR Officer
Public Service Transport Service Enterprise
Jun 2021 - Jan 2022 (7 months)
Teacher and Department Head
Fountain of Knowledge School
Sep 2015 - Oct 2021 (6 years 1 month)
Sales Advisor
Cell C Direct
Feb 2016 - Jun 2018 (2 years 4 months)
Ray Bow International Hotel
Dec 2021 - Aug 2022 (8 months)
Front Desk Supervisor Internship Program
Going Places Travel
Jun 2016 - Present (9 years 5 months)
Sutherland Global Philippines
Oct 2022 - Feb 2023 (4 months)
Technical Support
Sutherland Global Philippines
Jul 2022 - Sep 2022 (2 months)
Customer Service Representative
Sutherland Global Philippines
Aug 2021 - Jun 2022 (10 months)
Telkom SA
Jan 1999 - Feb 2003 (4 years 1 month)
Customer Sales Representative
Afni Philippines Inc
AH Property Maintenance
Jan 2025 - Jan 2025 (0 months)
Cashier
Sportchek
Jul 2023 - Jul 2024 (11 months)
Hostess
Kelsey’s Original Roadhouse
Jul 2021 - Jul 2024 (3 years)
Freelance
Dec 2022 - Present (2 years 11 months)
Sales Representative
Cutco
Mar 2023 - Present (2 years 8 months)
Clerical Assistant
Functional Training Services
Jun 2021 - Present (4 years 5 months)
Assistant Administrator
Divine Academy School
Aug 2023 - Feb 2025 (1 year 6 months)
National Service Personnel
Forestry Commission
Aug 2021 - Jul 2022 (11 months)
Assistant Supervisor
Dzi Farms
Mar 2019 - Jul 2020 (1 year 4 months)
