rejame benitez

I am a dedicated and results-driven Team Leader and Passenger Service Associate with over 7 years of experience in the airline industry. My journey has been marked by a commitment to providing exceptional customer support, efficiently resolving passenger inquiries, and addressing concerns with empathy and professionalism. I take pride in my proven track record of enhancing customer satisfaction and contributing to seamless airport operations.

In my current role as a Team Leader at Airswift Airlines, I have honed my skills in passenger handling, check-in processes, and managing flight disruptions. I have also taken on responsibilities as Officer in Charge in the absence of senior management, showcasing my leadership capabilities. My educational background in Tourism Management complements my practical experience, allowing me to approach customer service with a comprehensive understanding of the industry.