LY
Open to opportunities

Latoya Yancey

@latoyayancey

Dedicated customer service professional

United States

What I'm looking for

Seeking a challenging role in customer service or sales where I can utilize my skills to drive business results

I am a results-driven customer service professional with a strong background in providing exceptional support to clients. With experience in various industries, including telecommunications and sales, I possess a unique ability to understand customer needs and deliver tailored solutions.

Throughout my career, I have developed a strong skill set in time management, communication, and sales. My experience in utilizing CRM software and managing sales data has allowed me to effectively analyze customer information and identify opportunities for growth.

I am committed to delivering high-quality service and ensuring that every customer interaction is positive and memorable. With a strong foundation in customer retention and account management, I am confident in my ability to drive business results and exceed performance metrics.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TT

Tesst College of Technology

Certificate, Business Management

2009 - 2009

Earned a Business Management Certificate

Tech stack

Software and tools used professionally

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