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Shekinah Okoh

@shekinahokoh

Recent graduate with strong customer service and organizational skills.

Nigeria
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What I'm looking for

I seek a role that offers growth opportunities and allows me to enhance organizational efficiency.

I am a dedicated professional with a year of internship experience at Nigerian Liquified Natural Gas (NLNG), where I honed my skills in customer service and office administration. My role involved assisting in the management of the Estate Services Department, focusing on guest services and hospitality. I successfully organized and supervised the housekeeping team and front desk operations, ensuring a seamless experience for both guests and company staff.

During my internship, I achieved significant milestones, including the meticulous documentation of assets using Excel, effective tracking of communications with my supervisor, and participation in the procurement of new smart televisions for guest accommodations. These experiences have equipped me with excellent organizational skills and a keen eye for detail, which I am eager to bring to your organization.

I am enthusiastic about the opportunity to contribute to your team and help implement effective organizational strategies. I am committed to learning and growing in my career while ensuring high-quality service and customer satisfaction.

Experience

Work history, roles, and key accomplishments

NG

Customer Service Intern

Nigerian Liquified Natural Gas

Jan 2023 - Apr 2023 (3 months)

Completed a 1-year internship in the Customer Service department, focusing on guest services and hospitality. Responsibilities included organizing and supervising the housekeeping team, managing front desk operations, and ensuring smooth office operations. Successfully documented assets and tracked communications with supervisors.

Education

Degrees, certifications, and relevant coursework

NG

Nigerian Liquefied Natural Gas

Customer Service

2022 - 2023

Activities and societies: Organized and supervised housekeeping and front desk teams, documented assets in Excel, tracked emails to supervisors, and participated in purchasing new smart televisions for guest accommodations.

Completed a 1 year internship under Customer Service in the Estate Service Department, focusing on guest services and hospitality. Responsibilities included organizing and supervising the housekeeping team and front desk operations, ensuring smooth running and organization of the unit.

Tech stack

Software and tools used professionally

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Shekinah Okoh - Customer Service Intern - Nigerian Liquified Natural Gas | Himalayas