Elias Quiros
@eliasquiros
Highly motivated individual with a strong background in customer service.
What I'm looking for
I am Elías Josué Quirós Céspedes, a dedicated professional with a robust background in customer service and sales. My journey began in the vibrant world of business-to-business sales at Salsas del Chef, where I successfully developed a sales route and established new client relationships, significantly expanding the company's customer base. This experience laid the foundation for my career, allowing me to hone my skills in client engagement and relationship management.
My career progressed as I took on the role of Lead Generation Specialist at MTI Markets, where I introduced clients to the exciting realms of FOREX and options markets. This role sharpened my ability to generate leads and foster client relationships. My tenure at Amazon further solidified my expertise, where I advanced from a Level 2 Customer Service position to Level 3 in Amazon Web Services, contributing to various departments and enhancing my skills in human resources and logistics.
Throughout my career, I have consistently demonstrated my ability to adapt and thrive in dynamic environments. My experience as a Project Manager at ACNET, where I successfully managed a new account and maintained performance metrics, showcases my leadership capabilities. I am currently pursuing a degree in Gastronomy at Universidad Latina, which reflects my commitment to continuous learning and personal growth.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Amazon
Jan 2017 - Jan 2023 (6 years)
Progressed from Level 2 Customer Service to Level 3 in Amazon Web Services, contributing to various departments including Amazon Games and Amazon Logistics.
Project Manager
ACNET
May 2015 - Apr 2017 (1 year 11 months)
Promoted from outbound sales representative to Temporary Supervisor, successfully managing a new account and maintaining performance metrics.
Lead Generation Specialist
MTI Markets
May 2015 - Apr 2016 (11 months)
Worked for a brokerage firm generating leads and clients, introducing customers to FOREX and options markets for investment.
Receptionist
Hotel Vista Ballena
May 2015 - May 2015 (0 months)
Gained experience in the tourism industry, providing insights and connections valuable for customer service.
Business to Business Sales
Salsas del Chef
Mar 2013 - Mar 2015 (2 years)
Developed a sales route from San Ramon to Perez Zeledon, establishing new client relationships and expanding the company's customer base.
Customer Service Representative
Sykes Global Park
Mar 2013 - Mar 2015 (2 years)
Worked on a security-focused account, enhancing communication skills and gaining valuable customer service experience.
Education
Degrees, certifications, and relevant coursework
Elias hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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