Open to opportunities

Lucía Baio

@luciabaio

Message

Proactive integrated designer with expertise in customer service.

Argentina

Message

What I'm looking for

I seek a dynamic role that fosters creativity and collaboration, allowing me to leverage my design skills and customer service experience.

I am a proactive and detail-oriented integrated designer with extensive experience in customer service, graphic design, and team coordination in remote environments. My journey has taken me through various roles where I have successfully managed client support, coordinated medical assistance for international travelers, and designed engaging graphics for social media platforms.

Throughout my career, I have demonstrated strong organizational skills and a passion for achieving team goals. I have effectively led branding redesign projects and managed community engagement as a Community Manager across multiple social media platforms. My bilingual communication skills in Spanish and English have allowed me to provide exceptional service and support to diverse clients, ensuring their needs are met with precision and care.

Experience

Work history, roles, and key accomplishments

Office Coordinator

Doctors Now

Jan 2023 - Jan 2025 (2 years)

Coordinated medical assistance for international travelers, managed client support, and liaised with insurance providers and health systems across multiple countries. Provided bilingual service in English and Spanish in a full-time remote role.

Client Services Bilingualism Remote Work

Customer Service / Integrated Designer

My Magic Shop

Jan 2023 - Apr 2023 (3 months)

Designed graphics and advertising content for social media, managed customer service both online and in-person, and coordinated community engagement across various platforms.

Graphic Design Customer Service Social Media Management Community Engagement Content Creation

Integrated Designer

Oliva y Albahaca

Jan 2023 - Apr 2023 (3 months)

Designed graphics for advertising campaigns, managed social media accounts, and led branding redesign projects, demonstrating strong organizational and problem-solving skills.

Graphic Design Social Media Management Branding Advertising

Integrated Designer

Freelance

Jan 2018 - Apr 2023 (5 years 3 months)

Provided graphic, industrial, advertising, and interior design services, managed community engagement through social media, and delivered branding solutions for various clients.

Graphic Design Branding Community Engagement Social Media Management Problem Solving

Marketing Assistant

Alto Rosario

Oct 2012 - Dec 2014 (2 years 2 months)

Organized promotional activities, provided customer service, and managed inventory control while ensuring effective communication and time management.

Promotional Activities Customer Service Inventory Management Time Management

Customer Experience / Visual Merchandiser

McDonald's

Jan 2012 - Jan 2012 (0 months)

Delivered customer service and organized store displays while planning and executing recreational activities, demonstrating strong sales and cash handling skills.

Customer Service Sales Management