YL

Open to opportunities

Yessica Lopez

@yessicalopez

Customer-focused retail manager fluent in English and Spanish.

What I'm looking for

I want a customer-facing role where I can manage daily operations, coach teams, use bilingual communication, and grow into expanded supervision or administrative responsibilities.

I am a customer-focused retail and store manager with hands-on experience in food service and convenience retail. I have managed daily operations, handled cashier duties, and supported teams in fast-paced environments across multiple locations.

Throughout my roles at Little Caesar’s, Arby’s, Exxon, Chevron and American Income, I developed strong customer-service skills, people skills, and organizational proficiency while supervising store activities and completing administrative tasks.

I bring bilingual communication, problem-solving, multitasking ability, and a commitment to teamwork and service excellence, seeking to leverage my frontline management experience in a customer-centric role.

Experience

Work history, roles, and key accomplishments

CH

Cashier

Chevron

Sep 2023 - Oct 2025 (2 years 1 month)

Handled customer transactions and provided customer service within a convenience store setting.

Cash Handling Customer Service Communication Multitasking

AI

Customer Service Representative

American Income

Nov 2023 - Feb 2024 (3 months)

Assisted clients with forms and provided customer service support related to insurance processes.

Customer Service Insurance Knowledge Communication Attention To Detail

EX

Manager and Cashier

Exxon

May 2021 - Aug 2023 (2 years 3 months)

Managed store operations and performed cashier duties, overseeing customer service and daily store management tasks.

Store Management Cash Handling Customer Service Staff Supervision Inventory Control

AR

Food Prep and Cashier

Arby’s

Aug 2020 - Dec 2020 (4 months)

Provided customer service, operated the register, and performed food preparation duties to support restaurant operations.

Cash Handling Customer Service Food Preparation Communication

LC

Food Prep

Little Caesar’s

Jan 2019 - Apr 2019 (3 months)

Prepared food items and supported kitchen operations while maintaining organization and collaborating with team members.

Food Preparation Teamwork Time Management Customer Service

Education

Degrees, certifications, and relevant coursework

RS

Ridge Point High School

High School Diploma, High School Diploma

High school diploma awarded May 2019 with coursework and activities supporting foundational academic and career readiness.

TL

Texas Health and Life Insurance Licensing

License, Insurance

Held a health and life insurance license in Texas (licensure details and date not provided).

Tech stack

Software and tools used professionally

Gmail

Lucia

Availability

Open to opportunities

Location

United States

Authorized to work in

Job categories

Store Manager Store Manager Customer Service Representative Casino Cashier Food Service Worker Store Supervisor Insurance Assistant Operations Associate Retail Store Manager Store Management Retail Manager Assistant Store Manager

Skills

Customer Service English Cashiering Store Management Teamwork Organizational Skills Multitasking Problem Solving Communication Food Preparation Sales Forms Gmail Lucia

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Yessica Lopez - Cashier - Chevron | Himalayas