Usman Sambo
@usmansambo
Business management graduate skilled in customer service, administration, and team collaboration.
NigeriaWhat I'm looking for
I am a dedicated Business Management & Administration graduate with hands-on experience in customer service, procurement, and administrative roles across banking and corporate environments. I have strong Microsoft Office skills, a background in HR fundamentals, and proven experience serving at Access Bank through U-Connect HR and other organizations.
I deliver efficient service through clear communication, adaptability, and teamwork, and I have led customer-facing functions, procurement tasks, and NYSC-assigned responsibilities at a software company. I am committed to continuous learning and applying my managerial knowledge to improve operations and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Access Bank Plc
Jan 2019 - Jan 2025 (6 years)
Provided customer service on behalf of Access Bank through a deployment with U-Connect Human Resources Ltd, handling inquiries and improving client satisfaction across branch services from 2019 to 2025.
NYSC Graduate Corps Member
FlexySaf Software Company
Jan 2018 - Jan 2019 (1 year)
Completed NYSC service at FlexySaf Software Company performing administrative and support tasks to assist operations and client projects during 2018–2019.
Procurement Officer
Galaxy Company
Jan 2017 - Jan 2018 (1 year)
Managed procurement activities, supplier coordination, and inventory processes at Galaxy Company during 2017–2018 to ensure timely supply of goods and cost controls.
Education
Degrees, certifications, and relevant coursework
Ecole Supérieure Sainte Félicité
Bachelor of Arts, Business Management and Administration
2013 - 2016
Completed a Bachelor of Arts in Business Management and Administration with a minor in Human Resource Management from 2013 to 2016.
Danbo International College
Senior Secondary School Certificate, Secondary Education
2003 - 2009
Attended senior secondary school and obtained the Senior Secondary School Certificate.
L.E.A. Sultan Bello
First School Leaving Certificate, Primary Education
1999 - 2003
Completed primary education and obtained the First School Leaving Certificate.
Availability
Location
NigeriaAuthorized to work in
Job categories
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