Charlie James

As a Customer Service Team Leader, I managed shop operations, handled customer queries, and ensured security. I was responsible for daily reports and maintaining a profitable environment, dealing with various customer interactions.

As a Customer Service Team Leader, I managed shop operations, including opening and closing, handling transactions, and ensuring security. I also prepared daily, weekly, and monthly reports to meet team targets, while effectively dealing with customer queries and confrontations.

In my role as a Service Administrator, I provided customer support, managed service coordination, invoiced clients, and maintained communication. I worked towards achieving financial and numerical targets in a team environment.

In my role as a Service Administrator, I provided customer support, managed service coordination, drafted invoices, and resolved daily operational issues. I consistently achieved targets and maintained effective communication with clients.

As a Recruitment Consultant, I managed the Facilities Maintenance account, recruiting engineers and meeting financial targets. I built a candidate database and ensured timely placements while adhering to legal and company procedures.

As a Recruitment Consultant, I managed the Facilities Maintenance account, recruited engineers, and built a candidate database. I consistently met financial targets and provided high-quality service to clients and candidates.

In this role, I contributed to a major construction project, handled client valuations, and managed site instructions. I delivered progress presentations and utilized COSTX software for drawing measurements.

In this role, I contributed to a major construction project, handling client valuations and site instructions. I delivered progress presentations and utilized COSTX software for accurate measurements.

Activities and societies: Created and managed a small business providing sports gambling tips, and served as an official F.A Level 1 qualified coach.

Completed A Levels in History, English Literature, and Sociology, alongside GCSEs in various subjects including Maths, English Language, and Science. Developed strong analytical and communication skills through coursework and examinations.