Coty Hunter

I am a dedicated and customer-focused professional with extensive experience in concierge and guest services. Over the past eight years, I have honed my skills in managing high-pressure situations, addressing customer inquiries, and providing top-tier service to ensure customer satisfaction. My exceptional interpersonal, problem-solving, and communication skills have allowed me to thrive in roles where customer experience is paramount.

In my role as a Concierge at 1201 Canal Condominiums, I served as the first point of contact for guests, efficiently addressing their inquiries and requests. I collaborated with various departments to enhance guest experiences and maintained detailed records of customer interactions to provide tailored service. My experience also includes managing guest services at IPIC Theaters, where I resolved complaints, managed reservations, and provided personalized assistance. I am now seeking to leverage my skills in a customer service representative managerial role, where I can continue to drive customer satisfaction and team collaboration.