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LRExperienced Customer Service Administrator with strong organizational and analytical skills.
Experience
Franchise Business Owner
Young Engineers Mpumalanga Central
May 2016 - Jan 2025 (8 years 8 months)
Support Services Manager
Khanyisela College
Sep 2022 - Feb 2023 (5 months)
Account Manager
Internet Solutions (Dimension Data)
Nov 2009 - Apr 2016 (6 years 5 months)
Key Account Manager
CQS Technology Holdings
Nov 2006 - Oct 2009 (2 years 11 months)
Sales Manager
Exact Software South Africa
Jul 2003 - Oct 2008 (5 years 3 months)
Assistant manager specializing in operations, customer service, and accounts.
Experience
Administrative Assistant
Ohio Department of Medicaid
Jan 2012 - Present (13 years 10 months)
Customer Service Representative
Jobs and Family Services
Jan 2010 - Jan 2012 (2 years)
Administrative Assistant
ZNCustomer service leader driving process improvements and stakeholder engagement.
Experience
Customer Service Head
Appolonia City
Jan 2024 - Present (1 year 10 months)
Youth Facilitator
ICGC Christ Temple
Sep 2018 - Present (7 years 2 months)
Diverse experience across hospitality, customer service, and store management.
Experience
Digital Tutor
Tekville Education Co.
Jul 2023 - Dec 2023 (5 months)
Business Development Manager Intern
Buzzvil
Mar 2023 - Jul 2023 (4 months)
Gig Business Team Intern
Wantedlab
Feb 2022 - Jul 2023 (1 year 5 months)
MACustomer service professional with expertise in data management.
Experience
OUCustomer Service Assistant
Outdoorsy
Feb 2025 - Present (9 months)
BN
CUEmpathetic cabin crew member with three years of customer service experience.
Experience
Cabin Crew
Ryanair
Jun 2023 - Present (2 years 5 months)
Barista
Tucano Coffee
Oct 2021 - Jan 2023 (1 year 3 months)
Waiter
The Scotland Yard
Jul 2021 - Oct 2021 (3 months)
HR professional with 9+ years of experience in customer service and HR shared services
Experience
HR Shared Services Associate
Microsoft Philippines - Manpower Group Philippines
Jan 2023 - Mar 2024 (1 year 2 months)
HR Senior Operation Processor-Team Lead
Wells Fargo Enterprise Global Services, LLC
Sep 2018 - Oct 2022 (4 years 1 month)
Encoder / Case Manager / Retention
Telstra powered by Teletech
TKExperienced administrative professional with a strong customer service background.
Experience
Customer Service Agent
Edcon Limited
Administrative Officer
Glamiro Health Services
Risk and Quality Associate
KNDedicated customer service professional with expertise in team leadership.
Experience
Customer Service Executive
Synchronized Technologies
Feb 2022 - Sep 2023 (1 year 7 months)
English Tutor
Home Tutor for Learners
Nov 2020 - Nov 2021 (1 year)
Revenue & Operations Agent
Nikki Beach Resort & Spa
JGDedicated customer service and administrative professional with proven skills.
Experience
Customer Service Agent
Wayfair
Jul 2022 - Present (3 years 4 months)
Office Administrative Assistant
National Retail Systems
Jul 2021 - Present (4 years 4 months)
Experienced customer service leader with over 20 years in management.
Experience
Group Manager
HCL Technologies (VERIZON)
Apr 2024 - Present (1 year 7 months)
Assistant Manager
INFOSYS BPM (TEMASEK)
Oct 2023 - Apr 2024 (6 months)
Freelancer
Consultant
Oct 2020 - Oct 2023 (3 years)
DOHighly analytical and customer-focused individual
Experience
Independent Travel Manager
Dreamport
Jan 2024 - Present (1 year 10 months)
Intern
ELIZADE NIGERIA LTD
Aug 2023 - Jan 2024 (5 months)
Customer Service Representative
ZETA-WEB MULTICHOICE
BLDedicated client relationship manager with extensive customer service experience.
Experience
Client Relationship Manager
Discovery Health
Mar 2018 - Jul 2023 (5 years 4 months)
Customer Service Agent
Discovery
Nov 2015 - Apr 2023 (7 years 5 months)
Product Promoter
Leading Edge
Jan 2015 - Aug 2015 (7 months)
VHCustomer service expert with experience in food industry.
Experience
Atención al cliente
Cafeteria Dulces Momentos
Jan 2022 - Apr 2023 (1 year 3 months)
Encargada General
Dulcería Jardín
Jul 2019 - Aug 2021 (2 years 1 month)
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JNProficient customer service executive with strong sales support skills.
Experience
Customer Service Executive
QtaraT Water Company (Al Kawther Water Treatment)
Sep 2023 - Present (2 years 2 months)
Sales Executive
Leaders Training Center
Sep 2022 - Sep 2023 (1 year)
Call Center Representative
ARDedicated customer service professional with diverse industry experience.
Experience
Property Manager
Self Employed
Jan 2022 - Present (3 years 10 months)
Taxi Driver
Self Employed
Jan 2022 - Present (3 years 10 months)
Customer Service Advisor
Customer service specialist delivering technical support, coordination, and exceptional client care.
Experience
Customer Support Technician
Celerity Fiber
Apr 2025 - Present (7 months)
AMCustomer Service Specialist
Amazon
Sep 2024 - Feb 2025 (5 months)
Customer Service Representative
TaskUs
JDExperienced child protective services leader focused on safety, compliance, and improving family outcomes.
Experience
Child Protective Services Administrator
Department of Children and Family Services
Customer-focused customer service professional delivering efficient, empathetic support.
Experience
English Teacher
Freelance
Dec 2023 - Jul 2024 (7 months)
Customer Care Agent
Unicall
Jul 2023 - Nov 2023 (4 months)
Customer Service Representative
Transcom
SHCustomer service professional with a passion for hospitality and teaching.
Experience
Customer Service
24/7 Intouch
Sep 2023 - Apr 2024 (7 months)
English Teacher
ISA Institut
Jan 2024 - Mar 2024 (2 months)
Customer Service - Floor Support
KM2 Squere
Feb 2022 - Sep 2023 (1 year 7 months)
Community Threads
Jan 2009 - Dec 2009 (11 months)
Assistant Manager
Columbus Metropolitan Housing Authority
Jan 2002 - Dec 2009 (7 years 11 months)
Customer Service / Underwriter Assistant
United Commercial Travelers of America
Jan 1994 - Dec 2001 (7 years 11 months)
Retail Experience Representative
MTN Ghana
Dec 2018 - Jan 2024 (5 years 1 month)
National Service Personnel
MTN Ghana
Sep 2017 - Nov 2018 (1 year 2 months)
Weekend Manager
Projekt Produkt
Mar 2023 - Mar 2023 (0 months)
Barista
A TWOSOMEPLACE
Aug 2018 - Mar 2023 (4 years 7 months)
Customer Service Specialist
BRAND NORTH
Jan 2025 - Present (10 months)
Manager
FUNION LP
Feb 2021 - Present (4 years 9 months)
Customer Service Assistant
TELEHOME28
Jul 2023 - Jan 2025 (1 year 6 months)
Supervisor
IPSOS CIESMORI
Jan 2021 - Apr 2024 (3 years 3 months)
May 2017 - Jun 2018 (1 year 1 month)
Directory Consultant
Sensis / Teletech
Jul 2016 - May 2017 (10 months)
Fraud Analyst / Activation Team for Visa Card
Visa / Teletech
Jun 2015 - Jul 2016 (1 year 1 month)
Accenture
Dec 2018 - Mar 2020 (1 year 3 months)
Senior Telecommunication Coordinator
Nikki Beach Resort & Spa
Nov 2016 - Dec 2018 (2 years 1 month)
Call Centre Coordinator
The H Dubai
Oct 2012 - Aug 2016 (3 years 10 months)
Customer Service Specialist
Oportun
Apr 2021 - Present (4 years 7 months)
Office Manager's Assistant
Braces World Orthodontics
Jun 2019 - Present (6 years 5 months)
Manager of Sales and Production
Ms Family Corp
Jan 2018 - Present (7 years 10 months)
Technical Support Professional
SYKES ASIA INC. (AT&T Support)
Jun 2016 - Dec 2016 (6 months)
Network Engineer
MERIDIAN TELEKOMS INC. (Smart-Bro)
Sep 2005 - Jun 2006 (9 months)
Jul 2021 - Aug 2023 (2 years 1 month)
Intern
SONA AGRO ALLIED FOODS LIMITED
Jul 2019 - Sep 2019 (2 months)
Sales Consultant
DCS Home Security
Jan 2015 - Jun 2015 (5 months)
Diet House Restaurant (Kitopi)
Aug 2020 - Aug 2022 (2 years)
Sales Executive
Rahatek Hospitality & Services
Sep 2019 - Nov 2020 (1 year 2 months)
Higos Insurance
Jan 2017 - Dec 2020 (3 years 11 months)
Customer Service Representative
Wayfair Furniture
Jan 2015 - Dec 2017 (2 years 11 months)
Feb 2023 - Feb 2024 (1 year)
Customer Support - Floor Support - Backup Trainer
Telerperformance
Feb 2021 - Feb 2022 (1 year)
Customer Service - Floor Support
Foundever
Nov 2019 - Jan 2021 (1 year 2 months)
