Thỏ Bé Con

I am a customer service specialist with over four years of experience in the industry. My journey began at Red Wok Restaurant Chain, where I honed my skills in managing customer orders and resolving complaints effectively. This role taught me the importance of maintaining high service standards and ensuring customer satisfaction.

At VGN Corporation, I further developed my expertise by supporting gamers with account issues and gameplay guidance. My ability to collect and analyze player feedback allowed me to contribute to improving service quality and user experience. Currently, I am working at Concentrix, where I resolve various customer issues related to bookings and payments, acting as a vital link between customers and property partners.