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I am an IT support specialist with 6+ years in help desk, hardware, and systems troubleshooting.
Experience
Support Engineer I
ZeniMax Media
Apr 2025 - Jun 2025 (2 months)
NIIT Help Desk Technician II
National Democratic Institute
May 2024 - Mar 2025 (10 months)
UATechnical Support Representative
Under Armour
Jul 2022 - Sep 2023 (1 year 2 months)
Technical Support Representative
FULL Creative
Nov 2019 - Jun 2022 (2 years 7 months)
UPTechnical Support Specialist
UPS
Oct 2018 - Nov 2019 (1 year 1 month)
GMMotivated IT engineer with extensive desktop support experience.
Experience
Helpdesk Support
MyITCrew
Jan 2024 - Present (1 year 10 months)
IT Support Engineer
ASG Computers
Jan 2023 - Present (2 years 10 months)
IT Technician
UPResults-driven IT Infrastructure & Endpoint Management Specialist with 20 years experience.
Experience
Associate Professional Business Analyst
Kinsfolk Solutions Ltd.
Jul 2021 - Present (4 years 4 months)
Antivirus & Patch Admin
IT Source Technologies Ltd.
Jul 2017 - Jun 2021 (3 years 11 months)
Desktop Engineer L2
DHHighly motivated Computer Engineer seeking growth opportunities in technology.
Experience
Junior Desktop Support Engineer
Systemantech - Sutherland GTI
Jan 2024 - Dec 2025 (1 year 11 months)
Technical Support
Santa Rosa City Hall – C.I.T.O Department
Jan 2024 - Dec 2024 (11 months)
Student Trainee for Work Immersion
FFExperienced Virtual Workplace Engineer specializing in Azure solutions and automation.
Experience
Virtual Workplace Engineer
DB Schenker
Dec 2023 - Present (1 year 11 months)
Office 365 Engineer
DB Schenker
Feb 2022 - Dec 2023 (1 year 10 months)
Infrastructure Auditor
EY
Dec 2021 - Feb 2022 (2 months)
NBExperienced Tech Services Analyst with expertise in virtualization and support.
Experience
Tech Services Analyst – T2
RR Donnelly
Dec 2021 - Present (3 years 11 months)
System Engineer
Aspirenxt Pvt Ltd – UDAAN Hive loop Technology Pvt Ltd
Nov 2019 - Jan 2022 (2 years 2 months)
Desktop Support
Inspirisys Solution Limited
CFExperienced software support engineer with a strong technical background.
Experience
Software Support Engineer
Pharos Systems
Nov 2009 - Jan 2015 (5 years 2 months)
Desktop Support Technician 2
Paychex Inc.
Jan 2007 - Nov 2009 (2 years 10 months)
Desktop Support Technician 1
Paychex Inc.
Jan 2007 - Nov 2009 (2 years 10 months)
Experienced Sr. Desktop Support Engineer with strong troubleshooting skills.
Experience
Founder
Shrinidhi Computer Class
Aug 2017 - Present (8 years 3 months)
L2 Desktop Engineer
Wipro Infotech
Dec 2013 - Jan 2017 (3 years 1 month)
Sr. Desktop Engineer
Progressive Infotech Private Limited
NUDedicated desktop support technician with strong customer service skills.
Experience
Desktop Support Tech II
Universal Health Services, Inc.
Mar 2022 - Present (3 years 8 months)
Tech Support Analyst
Robert Half
May 2019 - Jul 2019 (2 months)
Personal Banker
AMSenior Software Specialist with expertise in application support and troubleshooting.
Experience
ELSenior Software Specialist
eClinicalWorks India PVT Ltd
Dec 2017 - May 2022 (4 years 5 months)
CTL2 Remote Support Engineer
Collabera Technologies
Jun 2015 - Nov 2016 (1 year 5 months)
PL
SUDedicated Desktop Support Engineer with a passion for customer service.
Experience
Technical Support Engineer
Inspace Technologies and Private Limited
Mar 2024 - Present (1 year 8 months)
Customer-focused IT support specialist skilled in troubleshooting, integrations, and user onboarding.
Experience
TWCustomer Support Specialist
Twilio
Jul 2019 - Sep 2025 (6 years 2 months)
SMIT Support Specialist
Smartsheet
May 2015 - Jun 2019 (4 years 1 month)
Customer & Tech Support Rep
Working Solutions
Jun 2012 - Apr 2015 (2 years 10 months)
JKExperienced Technical Support Specialist with a decade of expertise.
Experience
Remote Support Engineer
Kforce
Jul 2018 - Present (7 years 4 months)
CHCS/AHLTA Administrator
Akimeka
May 2016 - May 2018 (2 years)
L2 Desktop Support Technician
Compucom
Feb 2014 - Nov 2015 (1 year 9 months)
I am an IT support technician delivering fast, customer-focused desktop and helpdesk solutions.
Experience
Intern
CGI Federal
Jul 2013 - Jan 2014 (6 months)
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NSExperienced VDI specialist with a focus on VMware technologies.
Experience
Associate SME (Desktop Virtualization-VDI)
Microland Limited
Sep 2021 - Present (4 years 2 months)
VDI Support Engineer
Nexii ITLabs Pvt Ltd
Jan 2020 - Sep 2021 (1 year 8 months)
VDI Admin
WebAffinity Technologies
JUIT support engineer with expertise in customer service and troubleshooting.
Experience
EUC Desktop Support Engineer
Philip Morris Asia Limited
Oct 2023 - Jan 2025 (1 year 3 months)
Senior Customer Service
Make The Right Call
Jan 2023 - Oct 2023 (9 months)
Customer Service Officer
HKT
Jul 2018 - Aug 2021 (3 years 1 month)
FPExperienced .NET Software Developer with a passion for enhancing applications.
Experience
.Net Software Developer
MBH Technologies Pvt. LTD
Feb 2025 - Present (9 months)
.Net Software Developer
Bitbuffs Technologies Pvt Ltd
Feb 2021 - Apr 2024 (3 years 2 months)
Web Application Developer
MBH Technologies Pvt. LTD
AHExperienced IT Support Engineer specializing in systems administration, SAP, Azure, and proactive technical problem solving.
Experience
IT Support Executive
Tremco Inc.
Jan 2022 - Present (3 years 10 months)
TSAssistant Systems Engineer
Tata Consultancy Services
Jan 2021 - Jan 2022 (1 year)
HTCEM Engineer
DRHighly motivated LAN and desktop support technician with 11 years experience.
Experience
LAN and Desktop Support Technician
SITA SOC (LTD)
Sep 2014 - Present (11 years 2 months)
Technical Support Intern
Vodacom
Mar 2014 - Aug 2014 (5 months)
INAnalytical IT professional skilled in system development and troubleshooting.
Experience
Helpdesk Specialist
Techgenies Phil. - HR.com Canada
Sep 2020 - Present (5 years 2 months)
App/cloud Support Associate
Accenture
Nov 2019 - Present (6 years)
Remote Desktop Support Specialist
ATD Alliance
Jan 2021 - Present (4 years 10 months)
IT Internship
Wipro Ltd
Jan 2019 - Present (6 years 10 months)
IT Intern
Focaltek
Jan 2018 - Present (7 years 10 months)
Genex Pvt. Ltd.
Jun 2016 - Jun 2017 (1 year)
Desktop Engineer L2
Creation Ltd.
Jul 2015 - Jun 2016 (11 months)
Desktop Engineer L1
IT Source Technologies Ltd.
Mar 2015 - Jul 2015 (4 months)
CREOTEC Philippines Inc.
Jan 2020 - Dec 2020 (11 months)
IT Technician (Weekend Remote)
Danfoss/Seargin
Mar 2020 - Jan 2022 (1 year 10 months)
IT Administrator
DB Schenker
Jun 2018 - Nov 2019 (1 year 5 months)
Jun 2015 - Jul 2019 (4 years 1 month)
Field Engineer
SYSCO INFOTECH
Jun 2014 - May 2015 (11 months)
Oct 2012 - Oct 2012 (0 months)
Sr. Desktop Engineer
Progressive Infotech Private Limited
Aug 2008 - Oct 2010 (2 years 2 months)
Desktop Support Engineer
Team Computers Private Limited
Mar 2007 - Aug 2008 (1 year 5 months)
KeyBank
Jan 2015 - Jan 2019 (4 years)
Product Coordinator
QVC, Inc.
Jul 2007 - Sep 2011 (4 years 2 months)
Desktop Support Tech I
Universal Health Services, Inc.
May 2020 - Present (5 years 6 months)
FM Executive
PCS Technology Limited
Jan 2014 - Feb 2015 (1 year 1 month)
Sep 2017 - Jan 2020 (2 years 4 months)
Jun 2020 - Jun 2020 (0 months)
Desktop Application Developer
Solzon Technology
Jul 2019 - Mar 2020 (8 months)
Huawei Technologies
Jan 2020 - Jan 2021 (1 year)
PeoplePlus Tech
Feb 2018 - Present (7 years 9 months)
Technical Representative
Microsoft, Convergys
Jul 2015 - Present (10 years 4 months)
