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Dedicated desktop support engineer with strong troubleshooting skills.
Experience
Desktop Support Engineer - L2
Mindreflex Technology PVT LTD
Jul 2022 - Present (3 years 4 months)
Desktop Support Engineer
Club Mahindra Holidays Pvt. Ltd
Oct 2021 - Present (4 years 1 month)
Desktop Support Engineer
Firstsource Pvt. Ltd
Jan 2019 - Present (6 years 10 months)
Experienced Desktop Support Technician specializing in Microsoft 365 and Azure administration.
Experience
Senior Systems Engineer
Moksh Tech
Jan 2024 - Present (1 year 10 months)
IT Systems Engineer
IT Outsourced
Jun 2023 - Jan 2024 (7 months)
Senior IT Support Technician
Desktop Support Technician with 10+ years delivering reliable IT endpoint and network support.
Experience
IT Specialist
Tierra Colombiana Restaurant
May 2017 - Present (8 years 6 months)
IT Specialist
Fernando Suarez Business Advisors
Jan 2017 - Mar 2020 (3 years 2 months)
IT Specialist
As an IT Specialist located in Otsego County in New York, I look forward to new opportunities
Experience
Computer Technician
Franklin Central School
Feb 2022 - Present (3 years 9 months)
AI-Powered Developer | Web, Mobile, Desktop | Ex-Fortune 500
Experience
Information Department Staff
Wanda Group
Jun 2019 - Jul 2024 (5 years 1 month)
IT Desktop Support Engineer delivering reliable systems and fast ticket resolution.
Experience
Desktop Support Engineer
Millennium Technology Services, Inc.
Jan 2023 - Present (2 years 10 months)
Desktop Support Specialist
Millennium Technology Services, Inc.
Jan 2020 - Dec 2022 (2 years 11 months)
Experienced EUC Consultant and Senior Engineer specializing in virtualization.
Experience
Independent EUC Consultant & Senior Engineer
Self-Employed
Nov 2024 - Present (1 year)
Virtualization & EUC Lead (Citrix)
Pacific Life
Mar 2021 - Dec 2024 (3 years 9 months)
IT Infrastructure Strategy Engineer
Technically sophisticated IT professional with 15 years of experience.
Experience
Senior Technician, Help Desk
IJM (International Justice Mission)
Oct 2022 - Feb 2025 (2 years 4 months)
Desktop Support Technician
PayPal (Xoom)
May 2021 - Oct 2022 (1 year 5 months)
Senior Service Desk Analyst
Fung Group
Mar 2018 - Sep 2020 (2 years 6 months)
Senior Application Support Analyst specializing in cloud, AWS, Windows, Linux and SQL environments.
Experience
Senior Application Support Analyst
Tribal Education Group
Oct 2022 - Present (3 years 1 month)
Application Support Lead
4G Clinical
Mar 2022 - Aug 2022 (5 months)
Application Support Analyst
35k-60k GBP
Infranstructure, Microsoft and Unified Communication Specialist. I have a full remote office setup.
Experience
Senior Communications Engineer
Mimecast
Nov 2012 - May 2025 (12 years 6 months)
Customer & Desktop Support Engineer
I'm a bilingual IT specialist delivering desktop, network, and endpoint support with strong incident and project management.
Experience
IT Help Desk Analyst
Scotiabank
May 2025 - Present (6 months)
IT Specialist
Field Nation
Jan 2021 - Jan 2025 (4 years)
Construction Wireman
Enthusiastic IT Engineer with over 8 years of experience.
Experience
ICT Officer, ICT Service Delivery
NautaDutilh
Mar 2022 - Present (3 years 8 months)
ICT Consultant
Actief Advieshulpverlening
Aug 2022 - Sep 2022 (1 month)
Skilled Service Desk Analyst
Varo Energy B.V
Aug 2020 - Mar 2022 (1 year 7 months)
Accomplished Senior Technical Support Executive with 16 years of experience.
Experience
Sr. Technical Support Executive
ARIN COMPUTER
Jan 2011 - Present (14 years 10 months)
Technical Support Engineer
ARIN COMPUTER
Jan 2008 - Dec 2010 (2 years 11 months)
Desktop Support Engineer
Experienced IT professional with over 10 years in technical support.
Experience
Senior Desktop Support Technician
University Hospital
Aug 2017 - Present (8 years 3 months)
Senior Desktop Support Technician
Case Western Reserve University
Mar 2015 - Present (10 years 8 months)
Dedicated Desktop Technician II with expertise in access management.
Experience
Desktop Technician II/Access Analyst
Stefanini Group
Aug 2023 - Present (2 years 3 months)
Desktop Technician II
Stefanini Group
Nov 2022 - Present (3 years)
Seasoned Infrastructure Operations Analyst.
Experience
Global Infrastructure Operations Analyst
Cytiva
Apr 2021 - Present (4 years 7 months)
Senior Desktop Support Analyst
City of Burlington
Jul 2020 - Present (5 years 4 months)
Senior Desktop Support Analyst Consultant
Experienced IT engineer specializing in O365 and Azure support.
Experience
Senior IT Engineer
Sutherland Global Services
Sep 2023 - Present (2 years 2 months)
Senior IT Engineer
Sutherland Global Services
Sep 2023 - Present (2 years 2 months)
EUC L2 Engineer
I.T Technician with 4+ years of technical support experience.
Experience
Technical Support Specialist / Panel Facilitator
KForce
Oct 2024 - Present (1 year 1 month)
Technical Support Specialist
Insight Global
Oct 2023 - Present (2 years 1 month)
C# .NET developer focused on building efficient desktop and web applications.
Experience
C# Application Developer
Samar Doctors’ Hospital
May 2024 - Present (1 year 6 months)
IT Support Specialist
Ian’s Pharmacy
Dec 2022 - May 2024 (1 year 5 months)
C# Desktop Developer
Freelance
May 2018 - Nov 2022 (4 years 6 months)
Results-driven IT Infrastructure & Endpoint Management Specialist with 20 years experience.
Experience
Associate Professional Business Analyst
Kinsfolk Solutions Ltd.
Jul 2021 - Present (4 years 4 months)
Antivirus & Patch Admin
IT Source Technologies Ltd.
Jul 2017 - Jun 2021 (3 years 11 months)
Desktop Engineer L2
WNS Global Services
Aug 2022 - May 2023 (9 months)
IT Senior Technician
PC Surgeons
Jan 2017 - Jul 2022 (5 years 6 months)
Corporación de Crédito Preindesa
Oct 2015 - Jul 2016 (9 months)
Desktop Support Engineer
New York Central Mutual
Oct 2018 - Feb 2022 (3 years 4 months)
Network Support Specialist
Delaware Academy Central School District
Sep 2015 - Oct 2018 (3 years 1 month)
Amcor
Jan 2019 - Aug 2020 (1 year 7 months)
Sr. Citrix Engineer/Architect
Amcor
Jan 2016 - Jan 2019 (3 years)
Remote Access Team Lead
Hewlett-Packard Enterprise
Jul 2013 - Dec 2015 (2 years 5 months)
Systems Senior Technician
Conduent
Aug 2015 - Feb 2018 (2 years 6 months)
Technical Support/Network Administrator
Sanofi
Mar 2007 - Aug 2015 (8 years 5 months)
Metropolitan Thames Valley Housing Association
Jun 2020 - Mar 2022 (1 year 9 months)
Senior Application Engineer
Experian
Nov 2019 - Jun 2020 (7 months)
Dynamics 365 Support Analyst
Formpipe Ltd
Jul 2019 - Nov 2019 (4 months)
Foehn / Kerv
May 2008 - Nov 2012 (4 years 6 months)
Desktop & VoIP Engineer
Intrintech
Dec 2002 - May 2008 (5 years 5 months)
Kentworthy Electric
Jan 2018 - Jan 2020 (2 years)
Support/Desktop Engineer
Sint Maartenskliniek
Aug 2019 - Jun 2020 (10 months)
System Administrator
Calvijn College
Apr 2019 - Jul 2019 (3 months)
COMPUSYSTEM
Apr 2005 - Nov 2007 (2 years 7 months)
Help Desk Analyst & Hardware Specialist
Safran Power System USA
Mar 2013 - Present (12 years 8 months)
Helpdesk Technician 1
Stefanini Group
Apr 2022 - Present (3 years 7 months)
Technical Support Analyst
Ibex Global
Sep 2018 - Present (7 years 2 months)
Customer Support Associate
Walmart
Nov 2015 - Present (10 years)
Halton Regional Police Service
Jul 2019 - Present (6 years 4 months)
Senior Desktop Support Analyst Consultant
Toronto Police Service
Feb 2018 - Present (7 years 9 months)
Information Security Analyst
Millennium1 Solutions
Oct 2015 - Present (10 years 1 month)
DCM Infotech
Sep 2022 - Aug 2023 (11 months)
EUC L2 Engineer
DCM Infotech
Sep 2022 - Aug 2023 (11 months)
Senior Assistant Help Desk Technician
DXC Technology
Sep 2020 - Jan 2022 (1 year 4 months)
Desktop Support Technician
NuAxis Innovations
Jul 2019 - Present (6 years 4 months)
Genex Pvt. Ltd.
Jun 2016 - Jun 2017 (1 year)
Desktop Engineer L2
Creation Ltd.
Jul 2015 - Jun 2016 (11 months)
Desktop Engineer L1
IT Source Technologies Ltd.
Mar 2015 - Jul 2015 (4 months)