Umesh Pagare
@umeshpagare
Results-driven IT Infrastructure & Endpoint Management Specialist with 20 years experience.
What I'm looking for
I am an IT Infrastructure & Endpoint Management Specialist with over 20 years of experience, primarily in the banking and financial sector. My expertise lies in endpoint security, patch management, and desktop support, where I have successfully managed large-scale IT environments, ensuring operational efficiency and high compliance across over 50,000 endpoints.
In my current role at Kinsfolk Solutions Ltd., I lead a team of eight, focusing on endpoint patch management and security compliance for the Bank of India. My responsibilities include deploying application packages, managing user accounts, and conducting BCP testing. I take pride in preparing detailed compliance reports that drive continuous improvement and risk mitigation.
Throughout my career, I have consistently demonstrated my ability to improve system security and operational efficiency. I have a proven track record of managing antivirus policies, overseeing software deployments, and leading teams to success. I am passionate about leveraging my skills to contribute to a dynamic organization that values innovation and excellence.
Experience
Work history, roles, and key accomplishments
Associate Professional Business Analyst
Kinsfolk Solutions Ltd.
Jul 2021 - Present (4 years)
Led an 8-member team supporting endpoint patch management and security compliance for a major bank's data center. Deployed application packages and Windows security patches on over 52,000 endpoints using BMC Client Management (BCM).
Antivirus & Patch Admin
IT Source Technologies Ltd.
Jul 2017 - Jun 2021 (3 years 11 months)
Managed patch acquisition and deployment on 30,000 endpoints using Radia Client Automation (CAE) for Bank of India. Oversaw satellite servers, software packaging servers, and Windows OS patching.
Desktop Engineer L2
Genex Pvt. Ltd.
Jun 2016 - Jun 2017 (1 year)
Managed Symantec Endpoint Protection policies and McAfee EPO encryption for over 1,000 laptops at VFS Global. Implemented patching, virus definition compliance, and user recovery processes.
Desktop Engineer L2
Creation Ltd.
Jul 2015 - Jun 2016 (11 months)
Provided advanced support to VIP users, managing escalated tickets and video conferencing setups. Handled network configurations and ensured smooth IT operations.
Desktop Engineer L1
IT Source Technologies Ltd.
Mar 2015 - Jul 2015 (4 months)
Provided L1 support for Bank of India Data Center, including participation in Windows migration projects. Offered technical guidance to users and resolved various IT issues.
Desktop Engineer L1
Nucsoft Ltd.
May 2013 - Feb 2015 (1 year 9 months)
Provided L1 support for Bank of India Data Center, contributing to Windows migration projects. Offered technical guidance and resolved user-reported issues.
Desktop Engineer L1
Omnitech Infosolutions
May 2010 - Apr 2013 (2 years 11 months)
Led a nationwide Windows XP to Windows 7 migration project across diverse hardware systems for Bank of India. Supervised a 12-member support team and managed escalations.
FMS Engineer
CMS Computers Ltd.
Jan 2008 - Dec 2009 (1 year 11 months)
Managed remote support, email configuration, and banking application support for IDBI Bank. Conducted routine system maintenance and resolved technical issues.
FMS Engineer
PCS Technology Ltd.
Jan 2006 - Dec 2007 (1 year 11 months)
Managed remote support, email configuration, and banking application support for IDBI Bank. Performed routine system maintenance to ensure operational continuity.
Education
Degrees, certifications, and relevant coursework
Microsoft
Certification, Information Technology
2009 - 2010
Earned the Microsoft Certified IT Professional (MCITP) certification. This certification validates expertise in Microsoft technologies, specifically in IT infrastructure and system management.
CMS (Thane)
Certificate, Computer Hardware & Networking
2005 - 2006
Completed a Certificate in Computer Hardware & Networking at CMS. This program provided practical skills and knowledge in computer systems, hardware components, and network configurations.
Maharashtra State Board of Technical Education (MSBTE)
Diploma, Chemical Engineering
1998 - 2001
Completed a Diploma in Chemical Engineering, focusing on core principles and applications within the field. Gained foundational knowledge relevant to industrial processes and chemical operations.
University of Mumbai
Higher Secondary Certificate, General Studies
1995 - 1997
Obtained the Higher Secondary Certificate from the University of Mumbai. This credential signifies completion of secondary education, providing a broad academic foundation.
University of Mumbai
Secondary School Certificate, General Studies
1993 - 1995
Achieved the Secondary School Certificate from the University of Mumbai. This marks the completion of basic secondary education, covering a range of fundamental subjects.
Availability
Location
Authorized to work in
Job categories
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