Alex Spicola
@alexspicola
Experienced EUC Consultant and Senior Engineer specializing in virtualization.
What I'm looking for
I am an experienced EUC Consultant and Senior Engineer with a strong focus on virtualization and cloud technologies. My journey began with a Bachelor of Technology in Network & Server Administration, which laid the foundation for my expertise in Citrix and related technologies. Over the years, I have honed my skills through various roles, including leading virtualization projects and providing technical support across multiple sectors.
In my recent position as a Virtualization & EUC Lead at Pacific Life, I successfully supported over 100 critical applications and managed more than 900 concurrent global users. My efforts led to a remarkable 90% decrease in end-user computing incident tickets. I pride myself on my ability to mentor and train others, fostering a collaborative environment that drives innovation and efficiency.
As a self-employed consultant, I continue to expand my knowledge and skills in modern EUC and cloud technologies. I am passionate about delivering high-quality solutions that meet business needs while enhancing user experiences. My goal is to leverage my extensive background to contribute to a forward-thinking organization that values technology and teamwork.
Experience
Work history, roles, and key accomplishments
Independent EUC Consultant & Senior Engineer
Self-Employed
Nov 2024 - Present (8 months)
Expanding expertise in modern EUC, virtualization, and cloud technologies through freelancing opportunities. Project engagements include companies from multiple industry sectors, including finance, healthcare, and professional services.
Virtualization & EUC Lead (Citrix)
Pacific Life
Mar 2021 - Dec 2024 (3 years 9 months)
Supported over 100 critical applications and 500 VDIs for more than 900 concurrent global users. Facilitated a 90% decrease in end user computing incident tickets and high priority issues.
IT Infrastructure Strategy Engineer
Amcor
Jan 2019 - Aug 2020 (1 year 7 months)
Developed virtualization strategies, standards, architectures, lifecycle management, and roadmaps. Designed, built, and implemented a modern Citrix environment, leading to a 95% decrease in Citrix related incident tickets.
Sr. Citrix Engineer/Architect
Amcor
Jan 2016 - Jan 2019 (3 years)
Supported over 60 critical applications for more than 2000 concurrent global users. Implemented Citrix Provisioning environment for non-persistent systems.
Remote Access Team Lead
Hewlett-Packard Enterprise
Jul 2013 - Dec 2015 (2 years 5 months)
Led the Remote Access team, supporting Citrix and Juniper products, and served as the primary technical consultant for related projects. Implemented the first Citrix and VDI solution utilizing hyperconverged hardware.
Sr. Citrix Engineer/Architect
Corning Incorporated
Jan 2012 - Jul 2013 (1 year 6 months)
Instrumental in the adoption of Citrix products within the enterprise, growing it into a mission critical business component. Provided support and training for colleagues and support teams.
Citrix Administrator/Windows Server Analyst
Corning Incorporated
Jan 2011 - Jan 2012 (1 year)
Provided support and training for colleagues and support teams. Created and documented standards, knowledge, architectures, design references, and configurations.
Windows Server Analyst
Corning Incorporated
Jan 2010 - Jan 2011 (1 year)
Accelerated movement through different roles based on strong performance and solution delivery. Created and documented standards, knowledge, architectures, design references, and configurations.
Education
Degrees, certifications, and relevant coursework
SUNY Alfred State
Bachelor of Technology, Network & Server Administration
2005 - 2009
Studied Network & Server Administration with a minor in Information Security. Gained foundational knowledge in managing network infrastructures and securing information systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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