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LEDedicated customer service professional with over 10 years of experience.
Experience
Tier 1 Advisor - Multimedia and Tech Support
Kelly Services
Jul 2024 - Present (1 year 4 months)
Owner and Head Chef
Seleaka’s Soul Food
Aug 2019 - Present (6 years 3 months)
Customer Service Agent
Teleperformance
Jan 2023 - Present (2 years 10 months)
Claims Specialist
Everise
Aug 2020 - Present (5 years 3 months)
Captionist Assistant
Hamilton Relay
Feb 2012 - Present (13 years 9 months)
BRSecurity+ certified cybersecurity analyst with hands-on IT support experience.
Experience
Cybersecurity & IT Trainee
Independent learning
Oct 2024 - Present (1 year 1 month)
Freelance IT Support & Repair Technician
Self-employed
Mar 2020 - Present (5 years 8 months)
Dedicated employment support advisor with a strong commitment to success.
Experience
Internal Keeping Momentum Advisor
Shaw Trust
Jan 2023 - Jun 2025 (2 years 5 months)
Employment Support Advisor
Shaw Trust
Apr 2021 - Jan 2023 (1 year 9 months)
Multiskilled Customer Service Sales Representative
Brightside Churchill Commercial Van Insurance
GADetail-oriented IT professional with expertise in infrastructure engineering.
Experience
Operations Analyst
Courseloop
Nov 2023 - Present (2 years)
Infrastructure Engineer, Monitoring
Ingram Micro Philippines
Jun 2023 - Nov 2023 (5 months)
Versatile IT Support Specialist with expertise in incident response.
Experience
IT Support Specialist
Nigerian Navy
Jan 2018 - Present (7 years 10 months)
Software Developer
Fiverr Inc
WABilingual IT professional with over 8 years of experience.
Experience
IT Systems Administrator
RP Weal Marketing & Services LLC
May 2020 - Jun 2025 (5 years 1 month)
Computer Repair Technician
Tecno Compu
Feb 2017 - Mar 2020 (3 years 1 month)
United Kingdom30k-35k USD
Highly motivated customer service professional with conflict resolution expertise.
Experience
Platform Specialist
1Password
Aug 2023 - Nov 2023 (3 months)
Windows Specialist
IBM
Jul 2019 - Jun 2023 (3 years 11 months)
Experienced Technical Account Manager with a focus on customer satisfaction.
Experience
Technical Account Manager
Lenovo
Jun 2023 - Present (2 years 5 months)
Customer Service Manager
Equiniti Toplevel
Jan 2021 - Jun 2023 (2 years 5 months)
Technical Account Manager TAM
Adobe Systems
Experienced IT administrator specializing in support, cloud infrastructure, and IT security.
Experience
IT Supporter
Itergo Informationstechnologie GmbH
Jun 2024 - Sep 2025 (1 year 3 months)
IT Administrator
Q.beyond AG
Apr 2022 - Apr 2024 (2 years)
IT Technician
Reparatur.Land GmbH
Aug 2016 - Sep 2018 (2 years 1 month)
SKIT support engineer dedicated to delivering exceptional technical assistance.
Experience
IT Support Engineer
Funds Axis
Jun 2023 - Present (2 years 5 months)
Technical Support Analyst
Color Tokens
Jun 2021 - Jun 2023 (2 years)
Global Service Desk Analyst
HSBC
Aug 2018 - Jun 2021 (2 years 10 months)
GUSenior technical support engineer specializing in email hosting, troubleshooting, and customer mentorship.
Experience
ZCSenior Technical Support Engineer
Zoho Corporation
Jul 2018 - Present (7 years 4 months)
SSTechnical Support Consultant
Sutherland Global Services
Oct 2015 - Mar 2018 (2 years 5 months)
I am an experienced technical support specialist in education software with strong customer service and IT skills.
Experience
Technical Support
FACTS SIS/RenWeb
Apr 2012 - Jun 2022 (10 years 2 months)
Substitute Teacher
Burleson I.S.D.
Jan 2011 - Mar 2012 (1 year 2 months)
Substitute Teacher
Eagle Mountain/Saginaw I.S.D.
Sep 2001 - Sep 2003 (2 years)
I am an experienced application support specialist focused on LMS, exam systems, and enterprise technical support.
Experience
Academic Application Support Specialist
Rosalind Franklin University
Feb 2016 - Present (9 years 9 months)
Help Desk Technician
CDW
Jan 2015 - Jan 2016 (1 year)
Level 2 Help Desk Analyst
HSCS
Apr 2014 - Jan 2015 (9 months)
IT graduate specializing in networking, cybersecurity, and systems administration.
Experience
Information Technology Attaché
Border Timbers Ltd
Jun 2021 - Jun 2022 (1 year)
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AAPassionate IT Specialist and Software Developer with hands-on experience.
Experience
IT Support Specialist
Clalit Medical Complex
Jan 2021 - Present (4 years 10 months)
SKDedicated computer engineering graduate with a passion for problem-solving.
Experience
IAM Specialist
OMES
Oct 2023 - Present (2 years 1 month)
Service Desk Specialist
Tulsa Technology Center
Jan 2022 - Oct 2023 (1 year 9 months)
Conference Manager
OSU
Jul 2018 - Aug 2019 (1 year 1 month)
I am a System Admin,IT Help Desk Support,Graphic Designer,Tech Savvy currently with GCB Bank PLC.
Experience
GPSystem Administrator
GCB Bank PLC
GPIT Support Desk Specialist
ECI have years of experienced as an IT Support Technician. Possessing expertise in computer repair, upgrading, Open to opportunities.
Experience
IT Support Technician
Weber and Cicero
Dec 2022 - Present (2 years 11 months)
IT Support Technician
Gee & G Global Multi-Concepts Ent
Jun 2016 - May 2022 (5 years 11 months)
Network Administrative / Help Desk Support
Information Technology professional with expertise in cybersecurity and education.
Experience
Information Assurance Adjunct
Wilmington University
Jan 2022 - Present (3 years 10 months)
IT/Math Instructor
New Hope Academy
Feb 2021 - Present (4 years 9 months)
Youth Programs IT Support
SADedicated sales and customer service professional with proven results.
Experience
Customer Service Advocate
Concentrix
May 2023 - Present (2 years 6 months)
Win-Back Specialist
Concentrix
Sep 2022 - May 2023 (8 months)
Technical Support Engineer
Sutherland
Sep 2023 - Sep 2024 (1 year)
Mar 2019 - Mar 2021 (2 years)
Credit Controller
Hitachi Capital Invoice Finance
Jan 2017 - Dec 2019 (2 years 11 months)
Senior Customer Service Advisor
DWP for Birmingham City Council
Oct 2014 - Dec 2016 (2 years 2 months)
Associate Infrastructure Engineer, Monitoring
Ingram Micro Philippines
Oct 2021 - Jun 2023 (1 year 8 months)
Technical Support Engineer, Intermediate
SolarWinds
Feb 2019 - Sep 2021 (2 years 7 months)
Technical Support Engineer for ToolsGroup
MIS Net
Feb 2017 - Jan 2019 (1 year 11 months)
IT Service Desk Analyst
ASOS
Jan 2019 - Jul 2019 (6 months)
System Support Technician
John Lewis
May 2015 - Jan 2019 (3 years 8 months)
Dec 2018 - Nov 2020 (1 year 11 months)
Application Support Consultant
Cision Group
Nov 2017 - Dec 2018 (1 year 1 month)
Application Support Consultant
Adept Business Systems
Dec 2016 - Oct 2017 (10 months)
Application Support Technician
Enova Financial
Apr 2012 - Apr 2014 (2 years)
Data Analyst
BMW
Mar 2008 - Mar 2011 (3 years)
GCB bank PLC
Goldsmiths University London
Sep 2014 - Jan 2015 (4 months)
IT Support Technician
Touchstone Educational Solutions
Jun 2013 - Jan 2014 (7 months)
IT Support Technician
Automobile Internet and Business Centre
Feb 2011 - Jan 2014 (2 years 11 months)
Raritan Valley Community College
Jan 2017 - Present (8 years 10 months)
Children's Campus IT Support
Raritan Valley Community College
Jan 2016 - Present (9 years 10 months)
Corporate IT Trainer
Raritan Valley Community College
May 2013 - Present (12 years 6 months)
