Open to opportunities

Arshdeep Singh

@arshdeepsingh2

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Microsoft 365 Engineer specializing in cloud solutions and cybersecurity.

United States

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What I'm looking for

I seek a role that fosters innovation, collaboration, and continuous learning in cloud technology.

I am a Microsoft 365 Engineer with a strong focus on enhancing organizational productivity and collaboration through innovative cloud solutions. Currently, I am responsible for managing unified endpoint management for over 3,800 users at Allan Myers, where I have successfully architected the implementation of Microsoft 365 Copilot and led various projects to modernize the digital workplace.

My previous experience as a Microsoft Cloud Consultant involved spearheading cloud implementations for managed services, supporting technical environments for 40,000 users, and generating significant revenue during pre-sale engagements. I have a proven track record of designing tailored Intune environments and enforcing compliance policies that ensure data protection and security.

With certifications in Microsoft 365 and cybersecurity, I am committed to leveraging my expertise to drive efficiency and security in IT operations. I thrive in dynamic environments and am passionate about utilizing technology to solve complex challenges and enhance user experiences.

Experience

Work history, roles, and key accomplishments

Current

Microsoft 365 Engineer

Current

Allan Myers

Aug 2023 - Present (1 year 10 months)

Architected full-scale implementation of Microsoft 365 Copilot, Security Copilot, and Copilot Studio. Conducted Copilot readiness assessments to determine and remediate vulnerabilities within Purview for proper data management.

CoPilot Studio Microsoft Purview Microsoft Intune SharePoint)Power Automate ShareGate ProofPoint Abnormal Security SSO OAuth OpenID

Microsoft Cloud Consultant

Core BTS, Microsoft Gold Partner

Oct 2022 - Present (2 years 8 months)

Spearheaded Microsoft cloud implementation for managed services, delivering tenant-to-tenant endpoint management for mergers and acquisitions. Supported technical environments for over 40,000 users across various clients.

Microsoft Intune GPO Compliance Policies MAM App Protection CDW Lenovo EDR Okta DUO SSO ADFS MFA PII Data Loss Sensitivity Labels

Senior Desktop Engineer

Insight Global

Mar 2022 - Present (3 years 3 months)

Led the migration from Sophos to Microsoft Defender on 1550 endpoints and 11 servers, ensuring silent encryption of devices and uploading BitLocker keys to Azure AD. Designed Intune security policies adhering to CIS 1.0 benchmarks, achieving 99.1% device compliance.

Sophos Microsoft Defender Bitlocker Azure AD WinRE GPT Intune Windows Server Rapid7)

Desktop Support Technician

Insight Global

Mar 2022 - Present (3 years 3 months)

Provided Tier I, II, and III IT support within the Microsoft 365 stack, including desktop and server vulnerability patching. Automated AAD PIM activation through Azure Cloud Shell scripts, saving GTS Ops 650 hours annually.

Desktop Support Server Patching AAD PIM Azure Cloud Shell Active Directory Intune

IT Help Desk Technician

TEKsystems

Oct 2021 - Present (3 years 8 months)

Provided help desk support at a top-tier law firm, Venable, and a Fortune 100 company, Morgan Stanley. Delivered sub-7-minute Tier I and II remote support to over 36,000 users.

Help Desk Support Remote Support Troubleshooting Customer Service IT Support

Consultation Agent

Best Buy Geek Squad

Sep 2019 - Present (5 years 9 months)

Wiped and installed operating systems, recovered corrupted data, and performed data backups and password recovery. Executed advanced post-repair system diagnostics and testing, achieving a 100% repair success rate.

Operating System data recovery Data Backup Password Recovery Customer Service

Education

Degrees, certifications, and relevant coursework

Towson University

Bachelor of Science, Information Technology

Studied Information Technology at Towson University, gaining foundational knowledge and practical skills in the field. This program prepared me for a career in IT, covering various aspects of technology and systems.