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100k-150k USD
Accomplished Identity and Access Management specialist with 10+ years experience.
Experience
Business Management Analyst
TD Bank
Jun 2017 - Present (8 years 5 months)
Business Analyst
Sterling Talent Solutions
Jul 2013 - Dec 2016 (3 years 5 months)
Technical Support Analyst
Convergys
Aug 2010 - Sep 2011 (1 year 1 month)
Reliable tech support specialist with a focus on customer satisfaction.
Experience
Support Associate / Bartender
Whole Foods
Jan 2025 - Apr 2025 (3 months)
Licensed Insurance Agent (Technical Support Focus)
Allstate
Aug 2023 - Apr 2024 (8 months)
Head Cashier
Bella Vista Beverage
Jan 2021 - Aug 2023 (2 years 7 months)
Tech-savvy support specialist with 5+ years in customer service.
Experience
Team Trainer
Whole Foods Market
Jun 2021 - Present (4 years 5 months)
Dual Enrollment Liaison
Georgia State University
Nov 2019 - Dec 2023 (4 years 1 month)
Associate Head Coach
The Home Depot
Experienced IT support professional specializing in service desk, incident management, and hardware troubleshooting.
Experience
Service Desk Engineer
Microsourcing
Mar 2024 - Apr 2025 (1 year 1 month)
Service Desk Engineer
McKinsey and Company
Aug 2021 - Jan 2024 (2 years 5 months)
Service Desk Analyst
HCL
Dec 2016 - Aug 2021 (4 years 8 months)
I am an IT Support Specialist experienced in troubleshooting and account management.
Experience
Customer Service Rep
Maximus
Jan 2024 - Present (1 year 10 months)
Computer Teacher
Kenyon Hodges Community Learning Center
Jan 2020 - Jan 2022 (2 years)
Professional Ethical Hacker, Crypto Recovery Expert. Offers hacking services since its establishment
Experience
Senior Hacker
HackerRank
Feb 2007 - May 2011 (4 years 3 months)
GET THE BEST HACKING SERVICE AND A RECOVERY TO ALL LOST DATA / FUNDS‼️
Experience
hackthebox
HACKTHEBOX
Sep 2018 - Mar 2021 (2 years 6 months)
Tech-savvy IT Helpdesk Agent experienced in bilingual technical support.
Experience
IT Helpdesk Associate
Celanese Kft.
Mar 2024 - Present (1 year 8 months)
Customer Service Representative
Transcosmos Kft.
Feb 2023 - Aug 2023 (6 months)
Dedicated Identity Access Management Analyst with strong technical skills.
Experience
Identity Access Mgmt Analyst
Caris Life Sciences
Nov 2020 - Present (5 years)
Information Security Analyst (ISA)
Wells Fargo & Co.
Mar 2016 - Present (9 years 8 months)
Dedicated customer service professional with a passion for problem-solving.
Experience
Customer Service Representative
BPO Industry
Nov 2019 - Jun 2022 (2 years 7 months)
I am an IT support specialist securing devices and networks.
Experience
Help Desk Technician
Leblanc HVAC
Jan 2023 - Jan 2025 (2 years)
Geek Squad Consultation
Best Buy
Jan 2019 - Jan 2023 (4 years)
Data Entry Assistant
Merrimack Valley Corp.
Jan 2017 - Jan 2019 (2 years)
Experienced IT Support Specialist with a decade of technical expertise.
Experience
Computer Operations Technician II
Navient
May 2023 - Present (2 years 6 months)
IT Support Technician
Natural Solutions
Oct 2020 - Feb 2023 (2 years 4 months)
Dynamic Service Desk Analyst excelling in troubleshooting and user support.
Experience
IT Service Desk Analyst
CGI Philippines
Jun 2024 - Present (1 year 5 months)
Retail Service Desk Analyst
Concentrix
Mar 2019 - May 2020 (1 year 2 months)
IT Service Desk Analyst
I'm a reliable help desk analyst with 5+ years supporting end-users across software, hardware, and networks.
Experience
Ramp Agent
American Airlines
May 2023 - Present (2 years 6 months)
Pavement and Construction
U.S. Air Force Reserve
Jul 2021 - Present (4 years 4 months)
IT Manager with 15+ years securing and operating Windows/Microsoft enterprise environments.
Experience
IT Manager
Curadel
Nov 2024 - Present (1 year)
IT Quality & Services Manager
Decathlon Brasil
Jan 2021 - Oct 2024 (3 years 9 months)
Desktop Engineer
DAZN
May 2019 - Dec 2020 (1 year 7 months)
Security-focused IAM and MFA analyst with 15+ years supporting enterprise authentication and service desk operations.
Experience
Tier II Technical Support
Archwell
Sep 2020 - Present (5 years 2 months)
MFA / IAM Support Analyst
GovCIO
Nov 2022 - Apr 2025 (2 years 5 months)
Help Desk Analyst
Swain Techs
11k-14k USD
Customer service, Technical support and IT helpdesk
Experience
IT Helpdesk
RealPage
Jul 2022 - Jul 2024 (2 years)
Experienced helpdesk and network support specialist skilled in LAN/WAN troubleshooting and customer-focused resolution.
Experience
Helpdesk Support Specialist
Senture / TTEC
Nov 2024 - Present (1 year)
Installer/Technician
Central Georgia Technology
May 2024 - Jul 2024 (2 months)
Technical Support Specialist
Sagenet, LLC
Dedicated Desktop Technician II with expertise in access management.
Experience
Desktop Technician II/Access Analyst
Stefanini Group
Aug 2023 - Present (2 years 3 months)
Desktop Technician II
Stefanini Group
Nov 2022 - Present (3 years)
Experienced IDM operations specialist and software tester skilled in troubleshooting.
Experience
Systems Senior Operations Specialist
Nasdaq
Sep 2017 - Apr 2021 (3 years 7 months)
Systems Operations Specialist
Tech Mahindra
Feb 2016 - Aug 2017 (1 year 6 months)
Senior Software Engineer
Micro Focus
Dec 2017 - Feb 2020 (2 years 2 months)
IT Support Specialist
Hibu Philippines
Apr 2014 - Mar 2016 (1 year 11 months)
Helpdesk Technician
Atos
Oct 2012 - Jan 2014 (1 year 3 months)
PC Support Technician
State Farm Insurance
Jan 2014 - Present (11 years 10 months)
PC Technician
Hewlett Packard
Sep 2013 - Present (12 years 2 months)
Tax Reporting – Data Entry Operator
Charles Schwab
Aug 2011 - Present (14 years 3 months)
Atos Information Technology Corp.
Jun 2018 - Jan 2019 (7 months)
Customer Service Representative
Spectrum
Sep 2015 - Apr 2023 (7 years 7 months)
Technical Support Specialist
Verizon
Feb 2013 - Aug 2015 (2 years 6 months)
IT Customer Care Specialist
Nestlé
Jan 2019 - May 2019 (4 months)
User Management Specialist
Nestlé
Sep 2016 - Dec 2018 (2 years 3 months)
Mar 2018 - Aug 2020 (2 years 5 months)
Help Desk Analyst
QSSI
Jan 2013 - Dec 2017 (4 years 11 months)
Help Desk Specialist
Lockheed Martin
Oct 2010 - Nov 2012 (2 years 1 month)
Jul 2009 - Jan 2023 (13 years 6 months)
Helpdesk Supervisor
Prism Pointe Technologies
Mar 2005 - Nov 2008 (3 years 8 months)
Helpdesk Technician 1
Stefanini Group
Apr 2022 - Present (3 years 7 months)
Technical Support Analyst
Ibex Global
Sep 2018 - Present (7 years 2 months)
Customer Support Associate
Walmart
Nov 2015 - Present (10 years)
Jul 2007 - Nov 2015 (8 years 4 months)