Snakhokonke Amazing
@snakhokonkeamazing
IT graduate and helpdesk specialist focused on system support and cyber security growth.
What I'm looking for
I am a motivated Information Technology graduate with hands-on IT support experience in a school environment, skilled in Google Workspace administration, remote desktop support, hardware setup, and basic network configuration.
I hold multiple certifications including NQF Level 5 System Support, Microsoft SC-900, MS-102, AZ-104, and CompTIA CySA+, which reflect my commitment to cyber security and cloud administration.
During an internship at Pietermaritzburg Girl's High School I managed user accounts, supported Chromebooks, configured Wi-Fi access, maintained the server room and supported AV and printing systems, improving device uptime and user satisfaction.
I am punctual, communicative, and eager to contribute to an IT helpdesk role while progressing into more advanced IT and cyber security positions.
Experience
Work history, roles, and key accomplishments
IT Helpdesk Technician
Pietermaritzburg Girl's High School
Feb 2024 - Sep 2024 (7 months)
Provided IT helpdesk support during a 8-month internship, creating user accounts, resetting passwords, managing Chromebooks and printers, and configuring devices and Wi‑Fi to improve availability and accountability across school systems.
Education
Degrees, certifications, and relevant coursework
Information Technology Certification Academy
Graduate Certificate, Cyber Security
2022 - 2024
Completed a Cyber Security graduate program focused on information technology and system support, including industry certifications.
Kharina Secondary School
Matric, General Secondary Education
2017 - 2021
Completed Matric (secondary school qualification) at Kharina Secondary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Snakhokonke ?
You can contact Snakhokonke and 90k+ other talented remote workers on Himalayas.
Message SnakhokonkeFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
