Tyonna Drumgole

Installed solar panels and electrical systems across multiple large-scale sites including Gemini, Baker, and Yellow Pine, ensuring compliance with safety standards and technical schematics. Collaborated with crews to meet project deadlines and maintain high productivity.

Handled high-volume inbound banker calls to resolve account issues, assisted with password resets, fund transfers, and account troubleshooting while maintaining accuracy and compliance. Delivered professional customer support to improve satisfaction.

Managed client files and sensitive customer data, updated records, and resolved account inquiries via phone and email while maintaining confidentiality and attention to detail. Ensured accurate documentation and timely client communication.

Assisted patients with activities of daily living including bathing, dressing, cooking, and shopping, administered medications, and provided transportation and companionship to improve quality of life. Monitored health needs to ensure patient well-being.

Supervised daily store operations including cash handling, deposits, and inventory orders, assigned tasks to employees and monitored performance to maintain efficiency. Ensured store cleanliness, stock management, and policy compliance.

Completed a Diploma in Dental Assisting covering clinical and administrative dental assisting skills from 2019 to 2020.

Earned a High School Diploma through Penn Foster in 2019.