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Innovative designer with 10 years of experience in UX design.
Experience
UX Design Lead
Nationwide
May 2025 - Present (6 months)
Senior Experience Designer
Verizon
Jun 2023 - Present (2 years 5 months)
Senior UX Designer
Lokion
Mar 2022 - Present (3 years 8 months)
UX Designer & Researcher
Rotary
Oct 2019 - Present (6 years 1 month)
Product Designer
Sertifi
Feb 2019 - Present (6 years 9 months)
MPPeople-focused design leader driving product strategy and measurable business impact.
Experience
USDesign Director
USAA
May 2022 - Present (3 years 6 months)
USLead Designer
USAA
Jan 2018 - May 2022 (4 years 4 months)
Principal Designer
Quisitive
EZCustomer Support and Success leader scaling global technical support for enterprise SaaS.
Experience
Vice President of Customer Support
Bigtincan
Sep 2021 - Jun 2025 (3 years 9 months)
Senior Director of Support
Bigtincan
Sep 2012 - Sep 2021 (9 years)
Support Engineer
Apperian, Inc.
May 2011 - Jul 2012 (1 year 2 months)
RLProduct manager with 5 years’ experience building data-driven B2B/B2C SaaS products.
Experience
Product Manager
Openly
Nov 2022 - Present (3 years)
Senior Product Designer
Openly
Apr 2021 - Nov 2022 (1 year 7 months)
Product Designer
Aedit
Dec 2020 - Apr 2021 (4 months)
Sweden2500k-3000k USD
ServiceNow Developer and Technical Lead with 10+ years optimizing ITSM, HRSD, ITOM and CMDB.
Experience
ServiceNow Developer / Technical Lead
Eli Lilly
Jun 2020 - Sep 2025 (5 years 3 months)
ServiceNow Developer
Skandia
Dedicated medical billing specialist with extensive coding and management experience.
MPDedicated portal support specialist with expertise in claims and customer service.
Experience
Portal Support Specialist
SKYGEN USA
Nov 2023 - Present (2 years)
Dental Claims / Customer Service Specialist
CVS Health / Aetna
Jun 2022 - Nov 2023 (1 year 5 months)
Learning Ambassador
Amazon
Aug 2020 - Jan 2022 (1 year 5 months)
AWExperienced ServiceNow developer with a passion for IT service management.
Experience
ServiceNow Developer
HCLTech
Mar 2022 - Present (3 years 8 months)
DHI am a Prior Authorization specialist in US healthcare billing.
Experience
Prior Authorization Specialist
Sunknowledge Services Inc.
Jan 2025 - Present (10 months)
Real Estate Agent
FutureProp Homes
Aug 2023 - Dec 2024 (1 year 4 months)
HB
India60k-300k USD
Full Stack Developer with expertise in project management and operational efficiency.
Experience
Software Engineer Liferay
Panamax Infotech Ltd.
Sr. Associate - Projects
Experienced ServiceNow developer specializing in ITSM, CSM, SPM and integrations.
Experience
Senior ServiceNow Developer
Ascendion
Aug 2024 - Present (1 year 3 months)
ServiceNow Developer
PenPals Technologies
Feb 2021 - Aug 2024 (3 years 6 months)
Experienced ServiceNow Developer with a strong ITSM background.
Experience
Senior ServiceNow Developer
Third Eye IT Consulting Services
Jun 2022 - Present (3 years 5 months)
ServiceNow Developer
EtherConnect IT Consulting Services Private Limited
May 2019 - May 2022 (3 years)
ServiceNow Developer
OUExperienced ServiceNow Developer/Administrator with a focus on ITSM solutions.
Experience
ServiceNow Developer/Administrator
MassHealth
Mar 2023 - Jan 2025 (1 year 10 months)
ServiceNow Consultant
LPL Financial
Nov 2022 - Mar 2023 (4 months)
ServiceNow Developer/Administrator
Medtronic
Mar 2019 - Nov 2022 (3 years 8 months)
AVSenior ServiceNow Developer with 10 years of experience.
Experience
Senior Developer and Implementation
Wipro
Aug 2023 - Present (2 years 3 months)
Senior Project Engineer
Wipro
Mar 2021 - Aug 2023 (2 years 5 months)
Application Developer
IBM
May 2020 - Mar 2021 (10 months)
MSDedicated professional with experience in customer service and procurement.
Experience
Online Reservation Consultant
Polani Global Technologies Pvt Ltd.
Jul 2022 - Present (3 years 4 months)
Jr. Executive of Procurement and Maintenance
Afeef Packages Pvt. Ltd
Jul 2020 - Present (5 years 4 months)
ServiceNow developer specializing in ITSM, HRSD and SPM.
Experience
ServiceNow Developer
Infosys
Dec 2022 - Present (2 years 11 months)
I am a Senior ServiceNow developer driving enterprise automation and AI-enabled platform solutions.
Experience
ServiceNow Administrator/Developer
Upwork / Fiverr
Feb 2017 - Oct 2022 (5 years 8 months)
Java Web Developer
Upwork
Jun 2016 - Jan 2017 (7 months)
RAMotivated cyber attendant with strong computing and customer service skills.
Experience
Cyber Attendant
Cyber Karibuni
Jan 2023 - Present (2 years 10 months)
Cyber Attendant
Cyber Karibuni
Jan 2021 - Jun 2022 (1 year 5 months)
IBServiceNow Technical Consultant with expertise in HRSD implementations.
Experience
Technical Consultant
Net2Apps Technologies
Dec 2022 - Present (2 years 11 months)
Results-oriented ServiceNow Developer with expertise in ITSM solutions.
Experience
ServiceNow Developer
Cadential Technologies Private Limited
Feb 2023 - Present (2 years 9 months)
Aug 2015 - Jan 2018 (2 years 5 months)
UX Designer
Rexel
Oct 2014 - Aug 2015 (10 months)
UX Designer
AT&T – The Foundry
Apr 2014 - Oct 2014 (6 months)
Territory Manager
Hewlett Packard – Palm GBU
Sep 2009 - May 2011 (1 year 8 months)
Account Executive
Alliance HealthCare
Aug 2006 - Jul 2009 (2 years 11 months)
CEUX Designer
Ceros
Nov 2018 - Dec 2020 (2 years 1 month)
Apr 2019 - Jun 2020 (1 year 2 months)
ServiceNow Developer
AMD
Jul 2016 - Mar 2019 (2 years 8 months)
CMDB Consultant
Husky
Jul 2015 - Jul 2016 (1 year)
System Administrator
Tatasky
Mar 2010 - Jun 2015 (5 years 3 months)
Customer Advocate
UPS
Sep 2019 - Mar 2020 (6 months)
Cognizant Technology Solutions Pvt. Ltd.
Software Engineer
Surekha Technologies
Programmer (Liferay)
VBSoft India Ltd.
Senior Consultant
Infosys Ltd.
Tata Consultancy Services
Aug 2012 - Apr 2019 (6 years 8 months)
Java Developer
Tata Consultancy Services
ServiceNow Administrator/Developer
Texas Instrument
Dec 2017 - Mar 2019 (1 year 3 months)
ServiceNow Engineer
Flex
Jun 2014 - May 2020 (5 years 11 months)
Tax Executive and Assistant Accounts Manager
IISAR Foundation School
Oct 2019 - Present (6 years 1 month)
Taxation Executive
Noman Rafique & Co
Aug 2018 - Present (7 years 3 months)
Part Time Crew Member
McDonald's Stadium Branch
May 2017 - Present (8 years 6 months)
