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Syed Bokhari

@syedbokhari

I am a Senior ServiceNow developer driving enterprise automation and AI-enabled platform solutions.

Pakistan
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What I'm looking for

I seek senior ServiceNow roles leading enterprise implementations, automation and AI-driven platform enhancements, driving CMDB/SAM improvements and mentoring teams in collaborative, agile environments.

I am a Senior ServiceNow developer with eight years of experience delivering enterprise-level implementations across ITSM, CSM, HRSD, ITOM, SPM, SAM, GRC and CMDB/CSDM frameworks. I specialize in scripting, Service Portal customization, Flow Designer, Virtual Agent, Now Assist and integrations to improve processes and user experience.

I have led Order Management/SOM projects, implemented AI-driven Now Assist capabilities, and standardized data governance for CMDB and CSDM. I am continuously expanding my skills in AI and ML to drive platform automation, operational efficiency and measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Riphah International University logoRU

Riphah International University

Bachelor of Science, Computer Science

Bachelor of Science in Computer Science from Riphah International University, Lahore.

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