Ishaq Brian
@ishaqbrian
ServiceNow Technical Consultant with expertise in HRSD implementations.
What I'm looking for
I am a dedicated ServiceNow Technical Consultant with over 2 years of experience specializing in HRSD and Service Portal implementations. My journey in the tech industry has been marked by a commitment to delivering scalable solutions that enhance user satisfaction and streamline HR processes. I hold certifications as a Certified System Administrator (CSA) and Certified Implementation Specialist in Human Resources (CIS-HRSD), which underscore my technical expertise and dedication to continuous learning.
At Net2Apps Technologies, I have successfully led end-to-end implementations for multiple clients, focusing on automating workflows and developing Service Portal widgets that significantly reduce case resolution times. My technical skills include ServiceNow scripting, web development using HTML5, CSS3, and JavaScript, and integration development. I take pride in my ability to align technical solutions with business needs, ensuring that projects are delivered on time and meet client expectations.
Experience
Work history, roles, and key accomplishments
Technical Consultant
Net2Apps Technologies
Dec 2022 - Present (2 years 6 months)
ServiceNow Technical Consultant with over 2 years of experience specializing in HRSD and Service Portal implementations. Proven ability to streamline HR processes and enhance user satisfaction through effective solutions and technical support.
Education
Degrees, certifications, and relevant coursework
University of Sindh
Bachelor of Science, Software Engineering
2018 - 2022
Grade: 3.18/4.00
Completed a Bachelor of Science in Software Engineering, focusing on software development methodologies, programming languages, and system design principles.
Saifee College
Higher Secondary Education
Grade: A
Completed Higher Secondary Education with a focus on science subjects, achieving a Grade A.
St. Bonaventure's High School
Secondary Education
Grade: A
Completed Secondary Education with a strong academic performance, achieving a Grade A.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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