Pavan Manchineella
@pavanmanchineella
Results-oriented ServiceNow Developer with expertise in ITSM solutions.
What I'm looking for
I am a results-oriented ServiceNow ITSM Developer with 2 years of experience specializing in ServiceNow Administration, Development, and Integrations. My expertise lies in designing, developing, and implementing ServiceNow solutions that streamline and optimize business processes. I have a proven ability to enhance user experiences through customized Service Portals and efficient ITSM applications.
Throughout my career, I have successfully integrated Salesforce and utilized Confluent Kafka for real-time data streaming, improving employee onboarding processes and incident management. My commitment to excellence is reflected in my ability to reduce onboarding times by 30% and improve user satisfaction scores significantly. I thrive in fast-paced environments and am adept at collaborating with cross-functional teams to deliver tailored solutions that meet client needs.
Experience
Work history, roles, and key accomplishments
ServiceNow Developer
Cadential Technologies Private Limited
Feb 2023 - Present (2 years 4 months)
Developed and customized ServiceNow solutions, including an Employee Onboarding application that automated tasks and reduced onboarding time by 30%. Enhanced the Incident Management module by automating routing and integrating with systems like Jira and Kafka, improving resolution times by 30%. Customized the Service Portal to improve user experience and accessibility.
Education
Degrees, certifications, and relevant coursework
Tudi RamiReddy Institute Of Science and Technology
Bachelor of Technology (B.Tech), Civil Engineering
Completed a Bachelor of Technology degree focusing on Civil Engineering principles. Studied core subjects related to structural design, geotechnical engineering, and transportation systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Pavan?
You can contact Pavan and 90k+ other talented remote workers on Himalayas.
Message PavanFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
