SAHIL PATIL
@sahilpatil1
ServiceNow developer specializing in ITSM, HRSD and SPM.
IndiaWhat I'm looking for
I am a ServiceNow Developer with up to 3 years of experience at Infosys, focused on ITSM, HRSD and ITBM modules.
I have implemented Incident, Problem and Change Management processes, built and customized Service Portals and Employee Center, and automated HR lifecycle events including e-signature and document upload.
I design and maintain business rules, client/server scripts, UI policies/actions, catalog items, record producers, order guides, scheduled jobs, notifications and integrations using REST & SOAP APIs.
I hold micro-certifications in Service Portal, Flow Design and Performance Analytics and deliver user-friendly, automated ServiceNow solutions aligned to organizational goals.
Experience
Work history, roles, and key accomplishments
Developed and customized ServiceNow ITSM and HRSD solutions including Incident, Problem, Change, Service Catalog and Employee Center; automated HR onboarding workflows and integrated systems via REST/SOAP to improve self-service and operational efficiency.
Education
Degrees, certifications, and relevant coursework
Rani Chennamma University
Bachelor of Commerce, Commerce
2020 - 2023
Completed a Bachelor of Commerce degree from Rani Chennamma University between 2020 and 2023.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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