Open to opportunities

Ashish Warwade

@ashishwarwade

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Experienced ServiceNow developer with a passion for IT service management.

India

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What I'm looking for

I am looking for a role that allows me to leverage my ServiceNow expertise while contributing to innovative IT solutions and fostering a collaborative work environment.

I am an experienced ServiceNow professional with over 3 years of expertise in administration and development. I hold multiple certifications, including Certified System Administrator (CSA) and Certified Application Developer (CAD), which have equipped me with the skills to navigate fast-paced environments effectively. My experience includes customizing and maintaining ITSM modules such as Incident Management, Change Management, and Problem Management, ensuring that I deliver efficient ServiceNow solutions.

At HCL Tech, I have successfully designed and configured Service Catalog and Request Workflows, enhancing user experience through effective Service Portal development and widget customization. My proficiency in server-side and client-side scripting, along with my hands-on experience in integrations using REST and SOAP protocols, has allowed me to implement advanced techniques for screen customization and workflow automation. I am passionate about leveraging my skills to drive impactful ServiceNow solutions.

Experience

Work history, roles, and key accomplishments

Current

ServiceNow Developer

Current

HCLTech

Mar 2022 - Present (3 years 3 months)

Customized and maintained ITSM modules like Incident Management, Change Management, Problem Management, Service Catalog, and User Administration in ServiceNow. Proficient in server-side and client-side scripting for efficient customization and maintenance.

ServiceNow Scripting Service Portal Integration

Education

Degrees, certifications, and relevant coursework

Sagar Institute of Research and Technology Bhopal

B.Tech In Computer Science, Computer Science

Grade: 77.7%

Graduated with a B.Tech in Computer Science, achieving a percentage of 77.7. The curriculum focused on core computer science principles and practical applications.

St. Paul Sr. Sec. Co – Ed School

PCM With Computer Science, PCM With Computer Science

Completed secondary education with a focus on Physics, Chemistry, and Mathematics, along with Computer Science. This provided a strong foundation in scientific and computational principles.