Ashwin Velusamy

I am a seasoned ServiceNow expert with a decade of experience in designing, developing, and managing ServiceNow platforms. My journey has equipped me with a proven track record in integrating applications, enhancing custom applications, and optimizing workflows. I possess a strong background in REST and SOAP-based integrations, Service Portal, DevOps, HRSD, and ITIL frameworks. My collaborative spirit and leadership skills enable me to approach problem-solving proactively, ensuring that I deliver effective solutions that meet client needs.

Throughout my career, I have successfully collaborated with clients to assess requirements and configure the ServiceNow platform, developed integrations with various systems, and customized the ServiceNow Service Portal for internal applications. My role at Wipro as a Senior Developer involved enhancing the HRSD module and managing the ESO Portal, where I focused on custom table development and knowledge management. I have also led teams, conducted upgrade reviews, and maintained technical documentation, ensuring best practices are followed across projects.