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AMAssistente Virtuale in ambito Medico e Sanitario | Educatrice & Specialista in Relazioni d’Aiuto | Empatia, Organizzazione e Armonia Digitale
Experience
Insegnante di sostegno
IC Minerbe
Jan 2025 - Jun 2025 (5 months)
Insegnante di sostegno
IC Sommariva
Jan 2024 - Nov 2024 (10 months)
Educatrice professionale
CSA Coop
Sep 2023 - Jan 2024 (4 months)
Educatrice professionale
CTRP Via Arnaldi
Jan 2023 - Jul 2023 (6 months)
Educatore professionale socio-pedagogico
CTRP 'I Cristali'
Jan 2022 - Dec 2022 (11 months)
CBEmotional Strategist & Content Editor | Transforming wellness through the CIELO Method
Experience
Creator of the C.I.E.L.O. Method
BienPro
Sep 2023 - Present (2 years 2 months)
Lead Content Strategist
BienPro
May 2023 - Present (2 years 6 months)
Well-being & Productivity Speaker
MCCustomer service specialist delivering empathetic, compliant support.
Experience
Contact Center Representative
All Web Leads
Jul 2025 - Present (4 months)
Virtual Client Support Specialist
Dynata Global
Jan 2023 - Jul 2025 (2 years 6 months)
Owner & Designer
I am a bilingual operations specialist with 3+ years supporting real estate, community development, and client services.
Experience
PCProgram Development Specialist
Peace Corps
Aug 2024 - Present (1 year 3 months)
PCEconomic Development Specialist
Peace Corps
Aug 2022 - Aug 2024 (2 years)
SWPurpose-driven data leader with 10+ years of experience.
Experience
Data Engineering Manager
LexisNexis Risk Solutions
Jan 2024 - Present (1 year 10 months)
Head of Data & Analytics
Human API
Dec 2019 - Jan 2024 (4 years 1 month)
Software Engineer
Human API
Nov 2014 - Dec 2019 (5 years 1 month)
ROCompassionate school adjustment counselor combining clinical expertise and special education.
Experience
High School Adjustment Counselor
Learning Prep School
Jan 2000 - Present (25 years 10 months)
Experienced customer service professional specializing in empathetic roadside assistance support.
Experience
Customer Service Representative
Eton
Passionate Peer Support Moderator dedicated to emotional health and wellness.
Experience
Peer Support Moderator
Virtual Peer Support Group
Jan 2020 - Jan 2023 (3 years)
Customer Service Representative
Maple Leaf Enterprises
Jan 2014 - Jan 2018 (4 years)
DMEmpathetic administrative professional skilled in customer service and case management.
Experience
Energy Specialist
Concentrix
Jan 2024 - Oct 2024 (9 months)
Foster Carer
Havering Council
Mar 2019 - Oct 2024 (5 years 7 months)
Energy Specialist
Sigma Financial Group
Aug 2021 - Oct 2023 (2 years 2 months)
RMEmpathetic customer service agent with a solution-oriented mindset.
Experience
Customer Service Agent
Pro Business Communication
Jul 2021 - Present (4 years 4 months)
Nurse
Vista Vision
Jun 2021 - Present (4 years 5 months)
Customer Service Agent
RNEmpathetic Customer Support Specialist with healthcare expertise.
Experience
Customer Support Representative
OnQ Kenya
Jan 2021 - Jan 2024 (3 years)
Medical Engineering Intern
Outspan Hospital
Jan 2020 - Jan 2021 (1 year)
DACustomer-focused remote support specialist delivering empathetic, efficient resolutions.
Experience
Customer Support Specialist
MTN
Mar 2022 - Aug 2024 (2 years 5 months)
DDEmpathetic Customer Support Specialist with 14+ years in healthcare.
Experience
OB Practice Consultant
Elevance Health
Mar 2022 - Present (3 years 8 months)
High-Risk Ante/Postpartum Nurse
Lenox Hill Hospital
Jun 2008 - Mar 2022 (13 years 9 months)
KUEmpathetic remote closer specializing in high-ticket sales.
Experience
Investigative Consultant
Keefer Research & Investigations
Mar 2023 - Feb 2025 (1 year 11 months)
Investigative Researcher
First Advantage Corporation
Aug 2019 - Mar 2023 (3 years 7 months)
Associate Instructor, UX Design
General Assembly NYC
Organized Mass Communication graduate delivering empathetic customer support and precise administrative assistance.
Experience
Administrative Support Specialist
Fresh FM
Jun 2021 - May 2023 (1 year 11 months)
Empathetic customer service professional with a focus on crisis support.
Experience
Customer Service Representative
Kelly Connect - Apple
Jan 2023 - Jan 2024 (1 year)
Delivery Operations Associate
Spark Inc.
Jan 2018 - Jan 2024 (6 years)
Customer Service Associate
Amazon
Jan 2020 - Jan 2023 (3 years)
Empathetic customer care professional driving exceptional client experiences.
Experience
Virtual Customer Support
AllenSmart Limited
Aug 2023 - Present (2 years 3 months)
Hybrid Intern Tutor
NITDA
Nov 2023 - Nov 2024 (1 year)
Virtual Assistant / Project Support
LandmarkUniversity Development Ventures
LJ
United States48k-65k USD
Empathy-driven caregiver shifting into remote support, coordination, and care roles.
Experience
VAIn-Home Caregiver
Visiting Angels
Jan 2024 - Present (1 year 10 months)
Customer support professional delivering empathetic, efficient remote service and problem resolution.
Experience
Customer Support Representative
Sicoob
Feb 2015 - Apr 2018 (3 years 2 months)
Empathetic customer support specialist driving retention and satisfaction.
Experience
Customer Service Representative
20x Entrepreneur
Oct 2023 - Nov 2024 (1 year 1 month)
Customer Support Specialist
Customer Support & Client Engagement
Sep 2023 - Nov 2024 (1 year 2 months)
Client Success Executive
Bismart Insurance
May 2022 - Sep 2023 (1 year 4 months)
Grupo Carso
Sep 2013 - Present (12 years 2 months)
Competency Assessment Designer
Daimler (Mercedes-Benz México)
Sep 2016 - Dec 2020 (4 years 3 months)
Emotional Skills Trainer
Women's Affairs Office, Government of Coahuila
Oct 2011 - Dec 2012 (1 year 2 months)
Lit'l Texas Gal Quilting Co.
Jan 2008 - Dec 2019 (11 years 11 months)
Concierge & Front Desk Rep
San Luis Resort
Jan 2001 - Dec 2003 (2 years 11 months)
Agent Services Coordinator
Ben Kinney Companies
Jun 2021 - Jul 2022 (1 year 1 month)
Patient Service Representative
Umpqua Health
Aug 2020 - Jun 2021 (10 months)
Amazon
Oct 2020 - Present (5 years 1 month)
Customer Service Agent
Adecco
Jan 2016 - Present (9 years 10 months)
Feb 2017 - Aug 2019 (2 years 6 months)
In-Store Guest Trainer & Specialist
Apple Inc.
Sep 2014 - Nov 2016 (2 years 2 months)
Mental Health Worker
Four Winds Hospital Katonah
Jun 2002 - Dec 2004 (2 years 6 months)
Jan 2022 - Sep 2023 (1 year 8 months)
Microbiologist Intern
Giwa Hospital
Apr 2022 - Apr 2023 (1 year)
In-Home Caregiver
Independent Caregiver
Jan 2020 - Present (5 years 10 months)
Administrative Assistant
True Payment Solutions
Mar 2021 - Apr 2022 (1 year 1 month)
