Kassandra Moore

I am a customer service professional with 12 years of experience in high-volume call and administrative environments, committed to delivering empathetic, solution-focused support during stressful situations. My background includes managing diverse customer inquiries, strong communication abilities, and proficiency with Microsoft Teams and Outlook.

I thrive in fast-paced settings and take pride in being a dependable, calming presence for members during emergencies. I am eager to leverage my problem-solving skills and technological competence to contribute to a team's success in providing outstanding member service.