Miriam Urquiza

Managed daily operations, including opening and closing procedures, cash handling, and supervising staff. Trained new employees on food preparation, customer service, and safety protocols to ensure quality standards. Effectively resolved customer complaints, oversaw inventory management, and maintained strict compliance with health and safety regulations.

Coordinated and managed multiple tasks and projects efficiently throughout each shift. Collaborated closely with managers to share leadership responsibilities and ensure smooth operations. Conducted onboarding and orientation sessions for new employees and delivered exceptional customer service by assisting Spanish-speaking clients.

Performed planting, cultivating, and harvesting tasks efficiently to meet production goals. Operated farm machinery and tools safely, adhering to all safety protocols and quality control standards. Collaborated with team members to complete daily assignments and adapted to physically demanding work and harsh weather conditions.

Obtained a Bachelor's Degree in Psychology, building a strong foundation in mental health support and communication. Developed skills in active listening, conflict resolution, and guiding others through high-pressure situations.

Completed a Bachelor's Degree in Criminal Justice, gaining insights into the legal system and human behavior. This education complements my psychology background, enhancing my understanding of societal structures and individual interactions.

Earned an Associate's Degree in Interdisciplinary Studies, providing a broad educational base. This program fostered diverse skills and knowledge, preparing me for further academic pursuits and professional challenges.