Seeking a remote role in customer success, client support, or lead generation where I can strengthen client relationships, improve retention, and support growth. I value ownership, collaboration in international teams, and roles that combine client-facing communication with data-driven processes.
Shailesh chavhan
@shaileshchavhan
Customer Success & Client Support Specialist with 2+ years of experience in client communication. Empathetic problem-solving.
What I'm looking for
I’m a Customer Success and Client Support professional with over 2 years of experience helping businesses onboard clients, resolve issues, and build lasting relationships. My background includes guiding clients through product adoption, handling live chat/email queries, and ensuring high satisfaction and retention rates.
On the lead generation side, I’ve researched and qualified potential business opportunities, built targeted lists, and supported outreach campaigns that directly contributed to pipeline growth. I’m skilled in using CRM tools (HubSpot, Zoho, Freshdesk), managing tasks in collaborative platforms (Trello, Notion), and leveraging AI tools like ChatGPT for faster, high-quality output.
I’ve worked remotely with teams across different time zones, where I developed adaptability, time management, and clear communication as my strongest assets. Beyond work, I have a keen interest in business management, client psychology, and using technology to improve customer experiences.
Languages: English (Fluent), Hindi (Native), Marathi (Native), Russian (Basic).
Core skills: Customer success, lead research, client onboarding, problem-solving, empathetic communication, and international collaboration.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Family Clothing Business
Engaged customers to understand needs and recommend products, assisted with inventory management, and maintained an organized sales floor to support sales operations.
Delivered 100+ packages per day while engaging with customers, demonstrating strong time management, problem-solving, and reliability in high-pressure operational environments.
Street Sales Representative
Independent
Conducted persuasive face-to-face sales of cleaning supplies in public spaces, building customer rapport and resilience while meeting daily sales targets.
Volunteer Listener
7 Cups
Provided confidential active listening and empathetic support to online users, maintaining respectful communication and safeguarding user privacy.
Education
Degrees, certifications, and relevant coursework
Datey College, Yavatmal
Higher Secondary Certificate, Higher Secondary
2021 - 2023
Completed Higher Secondary Certificate (HSC) studies at Datey College, Yavatmal from 2021 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Shailesh?
You can contact Shailesh and 90k+ other talented remote workers on Himalayas.
Message ShaileshFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
