Seeking a remote role in customer success, client support, or lead generation where I can strengthen client relationships, improve retention, and support growth. I value ownership, collaboration in international teams, and roles that combine client-facing communication with data-driven processes.
SC
Looking for a job
Shailesh chavhan
@shaileshchavhan
Customer Success & Client Support Specialist with 2+ years of experience in client communication. Empathetic problem-solving.
IndiaWhat I'm looking for
I’m a Customer Success and Client Support professional with over 2 years of experience helping businesses onboard clients, resolve issues, and build lasting relationships. My background includes guiding clients through product adoption, handling live chat/email queries, and ensuring high satisfaction and retention rates.
On the lead generation side, I’ve researched and qualified potential business opportunities, built targeted lists, and supported outreach campaigns that directly contributed to pipeline growth. I’m skilled in using CRM tools (HubSpot, Zoho, Freshdesk), managing tasks in collaborative platforms (Trello, Notion), and leveraging AI tools like ChatGPT for faster, high-quality output.
I’ve worked remotely with teams across different time zones, where I developed adaptability, time management, and clear communication as my strongest assets. Beyond work, I have a keen interest in business management, client psychology, and using technology to improve customer experiences.
Languages: English (Fluent), Hindi (Native), Marathi (Native), Russian (Basic).
Core skills: Customer success, lead research, client onboarding, problem-solving, empathetic communication, and international collaboration.
Experience
Work history, roles, and key accomplishments
FB
Current
Sales Assistant
Family Clothing Business
Engaged customers to understand needs and recommend products, assisted with inventory management, and maintained an organized sales floor to support sales operations.
AMDelivered 100+ packages per day while engaging with customers, demonstrating strong time management, problem-solving, and reliability in high-pressure operational environments.
IN
Street Sales Representative
Independent
Conducted persuasive face-to-face sales of cleaning supplies in public spaces, building customer rapport and resilience while meeting daily sales targets.
CVolunteer Listener
7 Cups
Provided confidential active listening and empathetic support to online users, maintaining respectful communication and safeguarding user privacy.
Education
Degrees, certifications, and relevant coursework
DY
Datey College, Yavatmal
Higher Secondary Certificate, Higher Secondary
2021 - 2023
Completed Higher Secondary Certificate (HSC) studies at Datey College, Yavatmal from 2021 to 2023.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
10k-25k USD
Job categories
Customer Care ExecutiveCustomer CareCustomer Care RepresentativeCustomer Care ExecutiveVirtual AssistantSales AgentSalesOutbound Sales RepresentativePatient Qualification SpecialistCustomer Success RepresentativeSales Development RepresentativeRetail Sales AssociateRemote Sales RepresentativeCustomer Support RepresentativeOperations AssociateEntry Level Sales AssociateSales AssistantRetail Salesperson
Skills
EmailEmpathyEmotional SupportEmotional EQEmotional Intelligence FrameworksGoogle SheetsGoogle DriveGoogle DocsGoogle MeetWhatsAppEnglishCall CenterCold CallingCommunicationCritical ThinkingTime ManagementTicketing SystemsAttention To DetailChat SupportChatGptMulticultural CommunicationAI Tools For Product Quality ControlAI ToolsAI Tools In Research WorkflowsAI Tools (GeminiAI Tools (ChatGPTAI Tools For Documentation Or TestingSelf motivatedFast LearnerOutbound CallingLead QualificationRelationship BuildingHigh Volume DialsData EntryCRM AccuracyRemote SalesTrustSelf MotivationCommunication AdaptabilityPersuasionEmpatheticGmail
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