Deizenee Doughlin

As an empathetic and results-oriented professional, I bring over 14 years of experience in healthcare, now transitioning into a Customer Support Specialist role within the eCommerce industry. My background includes serving as an OB Practice Consultant at Elevance Health and a High-Risk Ante/Postpartum Nurse at Lenox Hill Hospital, where I honed my skills in client service, problem-solving, and effective communication.

In my current role at Elevance Health, I successfully increased program participation by 40% through analyzing performance and developing improvement plans. My experience in high-pressure environments has equipped me with strong organizational and interpersonal skills, essential for managing customer cases and collaborating with diverse teams.

I am proficient in various software applications and eager to leverage my analytical and empathetic approach to provide compassionate and efficient customer support. My commitment to continuous learning and my ability to explain complex information clearly make me a strong candidate for a role that values client satisfaction and effective communication.