Amos Ochenge
@amosochenge
Passionate Peer Support Moderator dedicated to emotional health and wellness.
What I'm looking for
I am a dedicated professional with a strong commitment to promoting emotional health and mental wellness. As a Peer Support Moderator, I have spent the last four years providing empathetic support to individuals facing various challenges. My experience in facilitating group discussions has allowed me to create a safe and supportive environment where participants feel heard and valued.
With a background in customer service, I have honed my interpersonal communication skills, including active listening, validation, and empathy. I believe in the power of strategic thinking to enhance both participant and moderator experiences. My continuous learning mindset drives me to seek ongoing training and feedback, ensuring I remain effective in my role.
Experience
Work history, roles, and key accomplishments
Peer Support Moderator
Virtual Peer Support Group
Jan 2020 - Jan 2023 (3 years)
Provided empathetic support and facilitated group discussions for individuals facing various challenges, ensuring a safe and supportive environment. Applied active listening and validation techniques to foster understanding and trust.
Customer Service Representative
Maple Leaf Enterprises
Jan 2014 - Jan 2018 (4 years)
Handled diverse customer inquiries with empathy and problem-solving skills while maintaining professionalism in high-pressure situations. Collaborated with team members to improve service delivery and customer experiences.
Education
Degrees, certifications, and relevant coursework
Southwestern College
Bachelor of Arts, Business Management
2016 - 2020
Studied Business Management with relevant coursework in counseling techniques, interpersonal communication, and human behavior.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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