AO
Open to opportunities

Amos Ochenge

@amosochenge

Passionate Peer Support Moderator dedicated to emotional health and wellness.

Canada

What I'm looking for

I seek a role that values empathy and offers opportunities for growth in emotional support.

I am a dedicated professional with a strong commitment to promoting emotional health and mental wellness. As a Peer Support Moderator, I have spent the last four years providing empathetic support to individuals facing various challenges. My experience in facilitating group discussions has allowed me to create a safe and supportive environment where participants feel heard and valued.

With a background in customer service, I have honed my interpersonal communication skills, including active listening, validation, and empathy. I believe in the power of strategic thinking to enhance both participant and moderator experiences. My continuous learning mindset drives me to seek ongoing training and feedback, ensuring I remain effective in my role.

Experience

Work history, roles, and key accomplishments

VG

Peer Support Moderator

Virtual Peer Support Group

Jan 2020 - Jan 2023 (3 years)

Provided empathetic support and facilitated group discussions for individuals facing various challenges, ensuring a safe and supportive environment. Applied active listening and validation techniques to foster understanding and trust.

ME

Customer Service Representative

Maple Leaf Enterprises

Jan 2014 - Jan 2018 (4 years)

Handled diverse customer inquiries with empathy and problem-solving skills while maintaining professionalism in high-pressure situations. Collaborated with team members to improve service delivery and customer experiences.

Education

Degrees, certifications, and relevant coursework

Southwestern College logoSC

Southwestern College

Bachelor of Arts, Business Management

2016 - 2020

Studied Business Management with relevant coursework in counseling techniques, interpersonal communication, and human behavior.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Canada

Authorized to work in

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Amos Ochenge - Peer Support Moderator - Virtual Peer Support Group | Himalayas