Katsiaryna Krishtafovich

I am an empathetic support specialist with over 5 years of experience in online community management and content moderation. My background in psychology and law has equipped me with the skills to resolve user issues effectively, even in emotionally charged situations. I pride myself on my ability to communicate clearly and calmly, ensuring that users feel heard and supported.

Throughout my career, I have worked extensively with platforms like Discord and Telegram, where I have honed my skills in conflict de-escalation and emotional tone control. I have successfully coordinated programs with over 100 participants, delivering timely updates and support materials while collecting user feedback to enhance onboarding experiences. My focus on empathy and structured communication has allowed me to create a respectful and engaging atmosphere for users.

As a TikTok creator and comment moderator, I manage high-volume public comment threads, addressing issues such as hate speech and spam while maintaining compliance with platform rules. I am passionate about optimizing communication strategies and adapting my approach to meet the needs of diverse audiences.