Open to opportunities

krisana User

@krisanauser

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Empathetic remote closer specializing in high-ticket sales.

United States

Message

What I'm looking for

I seek a role that values empathy and personal connection in sales, offering opportunities for growth and collaboration.

I excel as a Remote Closer supporting mission-driven, high-ticket programs through an empathetic conversational sales approach rooted in emotional intelligence and trust. My goal is to guide individuals toward decisive, self-driven outcomes by helping them clearly identify their current challenges and connect to proven, transformative solutions.

With a diverse background in sales, coaching, investigative research, and tech-based support, I create a high-trust environment where prospects feel seen, heard, and ready to break chains and climb mountains. My experience includes roles at Keefer Research & Investigations, where I built rapport through trust-based interviews, and at First Advantage Corporation, where I delivered high-stakes candidate vetting to support hiring decisions.

Experience

Work history, roles, and key accomplishments

Investigative Consultant

Keefer Research & Investigations

Mar 2023 - Feb 2025 (1 year 11 months)

Built rapport with sources and stakeholders through trust-based interviews and precise communication. Led discovery and synthesis for executive due diligence, translating complex records into confident, client-ready reports.

Trust Based Interviews Precise Communication Due Diligence Complex Record Translation

Investigative Researcher

First Advantage Corporation

Aug 2019 - Mar 2023 (3 years 7 months)

Delivered high-stakes candidate vetting, uncovering social, financial, and legal risk insights. Created concise reports supporting hiring and business decisions at scale.

Risk Assessment Business Decision Support Scalable Reporting

Associate Instructor, UX Design

General Assembly NYC

Feb 2017 - Aug 2019 (2 years 6 months)

Trained students to become User Experience Designers, teaching five separate methodologies for addressing stakeholder needs. Guided problem-solving frameworks rooted in empathy and user insight, delivering interactive workshops and 1:1 coaching.

User Experience Design Empathy Driven Problem Solving

In-Store Guest Trainer & Specialist

Apple Inc.

Sep 2014 - Nov 2016 (2 years 2 months)

Converted customer needs into tailored demos and actionable, personalized buying solutions. Trained new team members on consultative selling, communication, and product storytelling.

Product Demonstrations Consultative Selling Communication

Mental Health Worker

Four Winds Hospital Katonah

Jun 2002 - Dec 2004 (2 years 6 months)

Supported emotionally vulnerable patients through daily interpersonal care. Collaborated with clinicians, utilizing interpersonal sensitivity, calmness under pressure, and discretion.

Patient Support Discrétion

Education

Degrees, certifications, and relevant coursework

Purchase College, SUNY

Bachelor of Arts, Anthropology

Completed a Bachelor of Arts in Anthropology, gaining a deep understanding of human behavior, culture, and societal structures. Developed strong analytical and research skills through coursework and projects.

Empath Closing School

Personal Development Sales Closing, Sales Closing

Completed training at Empath Closing School, focusing on personal development and sales closing techniques. Gained expertise in empathetic conversational sales approaches and emotional intelligence.

General Assembly NYC

User Experience Design, User Experience Design

Trained in User Experience Design at General Assembly NYC. Acquired skills in various methodologies for addressing stakeholder needs and guiding problem-solving frameworks rooted in empathy and user insight.