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Customer service and chargeback analyst skilled in payments and cross-team coordination.
Experience
Customer Support Analyst
Mindbridge
Oct 2024 - Present (1 year 1 month)
Customer Support Specialist
Mindbridge
Oct 2024 - Present (1 year 1 month)
Customer Service Representative
Mindbridge
May 2023 - Oct 2024 (1 year 5 months)
Amazon Account Manager
Freelancer
Sep 2021 - Nov 2022 (1 year 2 months)
Proactive virtual assistant with 3+ years’ remote experience in operations, CRM, and client support.
Experience
Customer Support
ShredderGang Company
Mar 2025 - Present (8 months)
Executive Assistant
CCI Global
May 2024 - Present (1 year 6 months)
Virtual Assistant
Dedicated customer service professional with bartending experience.
Experience
Bartender
The Coterie
Sep 2022 - Mar 2023 (6 months)
Billing Supervisor
Polaris Powered
Jan 2021 - Aug 2022 (1 year 7 months)
Customer Service Agent
Teleperformance/Amazon
Apr 2019 - Jan 2021 (1 year 9 months)
Customer-focused professional with 3 years of experience in service roles.
Experience
Sales Associate
Forman Mills
Aug 2023 - Present (2 years 3 months)
Front Desk Agent
Wingate by Wyndham
Nov 2023 - Jan 2024 (2 months)
Front Desk Receptionist
It's Hair With Flair
Diligent individual with strong communication and customer service skills.
Experience
Marketplace Attendant
West Gate Resort and Spa
Sagicor Agent
Advantage Communication
Sales Representative and Customer Service
Detail-oriented data entry operator with strong computer skills.
Experience
Data Entry Operator
Zarf Associate
Sep 2023 - Sep 2024 (1 year)
Representative
SIA Building Material
Sep 2023 - Sep 2024 (1 year)
35k-50k USD
Experienced Soft Service Manager with a strong background in customer service.
Experience
Soft Service Manager
Tsebo Facilities Solutions
Apr 2024 - Present (1 year 7 months)
(Acting) Workplace Coordinator
Facilities operations leader with 10+ years of experience.
Experience
Office Operations Manager
Blueland
Feb 2024 - Present (1 year 9 months)
Division Operations Manager
Equinox
Jan 2023 - Present (2 years 10 months)
Operations Manager
40k-100k USD
Dedicated special education paraeducator focused on student success.
Experience
Special Education Paraeducator
Sedgwick County Area Educational Services Cooperative
Aug 2015 - Jan 2021 (5 years 5 months)
Library Clerk
Motivated education and sports professional with administrative and computer operation experience.
Experience
Officer Clerk
Osun State Sports Council
Jan 2025 - Present (10 months)
National Youth Service
Osun State Sports Council
Jan 2024 - Dec 2025 (1 year 11 months)
Sales Representative
Customer service representative with over 5 years of experience.
Experience
Team Leader
Sutherland Global Services
Nov 2023 - Present (2 years)
Customer Care Representative
Sutherland Global Services
Apr 2022 - Present (3 years 7 months)
IT professional focused on cybersecurity, networking, and practical technical support.
Experience
Customer Service Associate II
Delta Airlines
Jan 2021 - Dec 2022 (1 year 11 months)
Customer Service Representative
Conduent Solutions
Jan 2020 - Dec 2020 (11 months)
IT Support Associate
Conduent Solutions
Jan 2019 - Dec 2020 (1 year 11 months)
IT specialist with expertise in system administration and technical support.
Experience
Customer Service Representative
Customer Service Representative
Jan 2017 - Present (8 years 10 months)
Tier 3 Specialist
Tier 3 Technical Support
Jan 2016 - Present (9 years 10 months)
Customer-focused quality assurance manager with strong communication and time-management skills.
Experience
Customer Sales Associate
Touchstone Communications
Jun 2025 - Oct 2025 (4 months)
Quality Assurance Manager
V4 Vertex BPO (Strive BPO)
Feb 2025 - Jun 2025 (4 months)
Sr Quality Assurance Executive
The Ridgeline Marketing
Aug 2023 - Nov 2024 (1 year 3 months)
Results-driven customer service and administrative professional with 4+ years experience.
Experience
Office Administrator
Enserv/BGP-CNPC Joint Venture
Mar 2024 - Present (1 year 8 months)
Administrative Assistant
Ello’s Development and Investment Ltd
Feb 2023 - Present (2 years 9 months)
Experienced Learning & Development Expert with a focus on customer support.
Experience
CS Learning & Development Expert
TDCX Malaysia
Nov 2021 - Present (4 years)
Senior Specialist - Escalations
Teledirect Telecommerce Sdn Bhd
Jan 2020 - Present (5 years 10 months)
Results-driven office administrator with 10+ years in operations support.
Experience
Office Administrator
Specs Direct & Complete Eyewear
Jul 2012 - Dec 2022 (10 years 5 months)
Optical Technician
M.J Alli
Jan 2009 - Jan 2012 (3 years)
Strategic Operations Manager with expertise in sales and process optimization.
Experience
Sales Operations Manager
Braze
Jan 2024 - Present (1 year 10 months)
Head of Revenue Operations
VTEX
Jan 2023 - Jan 2024 (1 year)
CX & Partner Operations Manager
VTEX
Aug 2022 - Jan 2023 (5 months)
Customer-focused customer service professional driving retention and satisfaction.
Experience
Customer Service Representative
Multichoice Nigeria
Jan 2020 - Present (5 years 10 months)
School Principal
Prince of Peace Group of Schools
Jan 2018 - Jan 2020 (2 years)
System Analyst
Customer-focused service professional excelling in reservations, support, and administrative operations.
Experience
Reservations Specialist
Itel BPO
Feb 2024 - Dec 2024 (10 months)
Customer Service Representative
Go Answer
Nov 2023 - Jan 2024 (2 months)
Customer Service Representative
KM2 Solutions
Oct 2022 - Nov 2023 (1 year 1 month)
Amber Technologies Ltd
Aug 2024 - Mar 2025 (7 months)
Data Entry Specialist
West African Examination Council
Mar 2023 - Apr 2024 (1 year 1 month)
Business Growth Consultant
SalesRuby Ltd
Sep 2022 - Apr 2023 (7 months)
Call Center Agent
Target Marketing Colombia
Dec 2017 - Jan 2019 (1 year 1 month)
Feb 2023 - Oct 2023 (8 months)
Deli Associate
ShopRite Supermarkets
Oct 2022 - Oct 2023 (1 year)
Cashier
Rite Aid
Oct 2017 - Feb 2019 (1 year 4 months)
St Thomas Farm Store
Duty Officer
Sentry Security Company
Card Care Agent
Sutherland Global
Tsebo Facilities Solutions
Jan 2023 - Present (2 years 10 months)
Call Centre Manager
Tsebo Facilities Solutions
Jul 2022 - Present (3 years 4 months)
Helpdesk Supervisor
Tsebo Facilities Solutions
Jul 2019 - Present (6 years 4 months)
Call Centre Operator
KPMG
Sep 2017 - Present (8 years 2 months)
Equinox
Oct 2022 - Present (3 years 1 month)
Area Facility Manager
Tishman Speyer
Feb 2022 - Present (3 years 9 months)
Commercial Property Coordinator
Tishman Speyer
Nov 2021 - Present (4 years)
Russell Public Library
Sep 2014 - Jan 2015 (4 months)
Photography Sales Specialist
Lifetouch Church Directories
Aug 2013 - Nov 2013 (3 months)
Production Technician
KWCH TV
Feb 2013 - Aug 2013 (6 months)
Retail Cashier
Dillons
Mar 2010 - Jan 2013 (2 years 10 months)
Big Shyna Mobile Hub
Jan 2023 - Dec 2024 (1 year 11 months)
Computer Operator
Chubell Café
Jan 2016 - Dec 2017 (1 year 11 months)
Administrative Officer
Jamaica Institution of Engineers
May 2021 - Present (4 years 6 months)
Front Desk Receptionist
Heart Trust NSTA
Jun 2020 - Present (5 years 5 months)
Assistant Supervisor
Assistant Supervisor
Jan 2010 - Present (15 years 10 months)
Pharma Support
The Ridgeline Marketing
Mar 2023 - Aug 2024 (1 year 5 months)
Sr Customer Service Executive
The Rideline Marketing
Dec 2022 - Mar 2024 (1 year 3 months)
Customer Service
Zoe International Hotel and Suites
Jan 2019 - Present (6 years 10 months)
Intern
Department of Petroleum Resources
May 2015 - Present (10 years 6 months)
Account Specialist
Teledirect Telecommerce Sdn Bhd
Jan 2019 - Jan 2020 (1 year)
Lead Associate Quality
WNS Global Services Philippines, Inc.
Jul 2018 - Jan 2019 (6 months)
Motor Insurance Customer Service
WNS Global Services Philippines, Inc.
Apr 2017 - Jul 2018 (1 year 3 months)
Growth Operations Lead
VTEX
Oct 2021 - Aug 2022 (10 months)
Growth Operations Analyst
VTEX
Jun 2021 - Oct 2021 (4 months)
Electro Kingdom Organization
Jan 2015 - Jan 2017 (2 years)
Store Cashier
Fairfield Variety
Apr 2022 - Jun 2022 (2 months)
Kitchen Porter
Il Tempio Restaurant
Mar 2022 - Jun 2022 (3 months)