latonya knight

Monitor and resolve issues in prescription fulfillment, verify shipments against invoices, and safeguard product quality across distribution centers to ensure accurate store deliveries.

Handled high-volume inbound calls to schedule non-emergency medical transportation while tracking trip progress and maintaining professional, policy-compliant customer interactions.

Led assembly line preparation and coordination, gathered parts and communicated with assemblers to ensure units were built correctly and production areas remained clean and ready.

Managed office operations including payroll, filing systems, records retention, staffing schedules, and reports analysis to improve efficiency and support management decision-making.

Assisted customers with transactions, returns, and merchandise stocking while maintaining store organization and contributing to customer satisfaction metrics.

Provided daily living assistance, monitored patient vital signs and conditions, maintained records, and supported a safe and hygienic care environment for residents.

Responded to customer inquiries, processed transactions, and collaborated with management to support product and policy updates while delivering professional customer support.

Greeted and assisted customers, managed checkout and returns, supported shrink and safety initiatives, and consistently met performance standards to drive sales.

Acted as manager-on-duty when needed, led store selling and service efforts, assisted with staff training and supervision, and ensured operational functions were completed accurately.

Completed Dental Assisting training at Albany Technical College focused on clinical and administrative dental support skills.