Aleksa Milojevic

Managed a 24/7 operation for ELD device installation and configuration, providing ongoing support to drivers and dispatchers while ensuring compliance with FMCSA HOS regulations. Responsible for managing driver and vehicle databases, EFS Fleet Cards, and providing training on regulations like IFTA.

Coordinated freight transportation logistics, serving as the primary contact for dry-van truck drivers, customers, and brokers. Managed load assignments, negotiated rates, and resolved operational issues to ensure timely deliveries. Monitored driver performance and utilized platforms like DAT Solutions, Samsara, and PC Muller.

Verified web software applications developed in React through detailed manual testing processes, designing and executing test cases to ensure quality and functionality. Identified and reported defects with comprehensive documentation, collaborating with developers to enhance user experience and system stability. Gained experience in automated and API testing.

Managed ELD electronic records within web applications, ensuring real-time tracking accuracy and data integrity. Provided comprehensive customer and technical support via phone and chat to drivers and companies. Assisted in troubleshooting technical issues and improving overall system functionality.

Supported operations and improved workflows across family-owned businesses in manufacturing, retail, and hospitality, working seasonally and project-based. Coordinated production and sales, managed supplier and customer communication, and assisted with hiring, cash flow, and administration. Operated machinery and trained new users on workflows and safety.

Conducted data collection and analysis for research projects, including cleaning and compiling statistical data. Developed a solid understanding of core statistical concepts, patterns, and trends. Proficient in reading and creating charts for data visualization.

Managed end-to-end event planning, from concept and promotion to logistics and on-site execution. Designed and sold event tickets, negotiated venue terms, and hired event staff. Successfully promoted events through a Facebook group and a network of promoters.

Currently attending CS50x, an online course covering fundamental concepts of computer science. Learning about algorithms, data structures, and programming paradigms.

Completed a natural sciences and mathematics curriculum. Gained foundational knowledge in various scientific and mathematical disciplines.

Studied operational management, focusing on principles and practices for efficient business operations. Switched to self-paced online learning to accommodate personal development.