Margarita Rincones
@margaritarincones
Experienced customer service leader skilled in bookkeeping, shipping, and front‑end operations.
What I'm looking for
I am a results-driven customer service manager with years of hands-on experience supervising front-end operations, training teams, and managing bookkeeping responsibilities in a high-volume retail environment. I consistently delivered excellent customer service, resolved escalations, and maintained accurate cash office records while preparing daily deposits.
More recently, I manage shipping operations ensuring timely, accurate order processing and organized documentation. I combine strong leadership, inventory and time management, and Microsoft Office skills to keep operations efficient, safe, and customer-focused.
Experience
Work history, roles, and key accomplishments
Shipping Associate
Trademarks
May 2024 - Present (1 year 6 months)
Manage daily shipping operations to ensure timely, accurate order processing and maintain organized work environment to support efficiency and safety.
Customer Service Manager
H-E-B
Jan 2017 - Jan 2024 (7 years)
Supervised front-end and Business Center operations, led team training, and resolved escalated customer issues while managing bookkeeping and daily cash deposits.
Education
Degrees, certifications, and relevant coursework
B.F. Terry High School
High School Diploma, High School
Completed High School Diploma at B.F. Terry High School, graduating as part of the Class of 2014.
Availability
Location
Authorized to work in
Job categories
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