Looking for a job

Guy DiRubio

@guydirubio

Message

Creative Operations and Client Experience Specialist with diverse expertise.

United States

Message

What I'm looking for

I seek a role that values creativity and client-centered service, fostering growth.

I am a dedicated Creative Operations and Client Experience Specialist with a strong background in client advocacy and personalized service. My journey began in retail, where I honed my skills in team leadership and visual merchandising, ultimately leading to a decade of trusted client service. I have a passion for creating tailored solutions that enhance the client experience, drawing from my advanced training in cosmetology and my experience as a Lead Stylist and Design Consultant.

Throughout my career, I have successfully managed complex schedules and coordinated multi-agency support for individuals with unique needs. My ability to communicate effectively and maintain clarity in documentation has been pivotal in fostering trust and ensuring seamless operations. I thrive in environments where I can mentor others and contribute to team success, always aiming to elevate the client experience through innovative solutions and exceptional service.

Experience

Work history, roles, and key accomplishments

In-Home Support Specialist

Living Innovations

Jan 2020 - Dec 2024 (4 years 11 months)

Provided dedicated in-home support for people with a range of unique care needs, maintaining a focus on comfort, safety, and open communication with agencies and professionals in the field. Adapted client home environments for safety, accessibility, and comfort, making layout decisions based on mobility challenges, sensory needs, and daily routines.

Client Advocacy Documentation Communication Communication Adaptability Household Operations Liaison Support

Journeyman & Customer Experience Manager

Safeway

Jan 2000 - Dec 2019 (19 years 11 months)

Led retail operations across multiple departments and store locations, supporting essential services with trusted reliability. Oversaw daily operations across departments to maintain smooth workflow and meet customer demand, balancing store layout changes, delivery coordination, and staff tasking.

Retail Operations Inventory Management Visual Merchandising Customer Service Problem Solving Workflow Management Sales Support Staff Tasking

Creative Lead Stylist

Studio M by Margaret

Jan 2012 - Dec 2016 (4 years 11 months)

Provided premium styling services in a boutique salon environment, selected for advanced Redken Exchange NYC and Symposium training to bring cutting-edge techniques and fresh trend inspiration to clients. Created personalized styling solutions based on lifestyle, maintenance ability, and client preferences, listening closely to what clients wanted and adjusting techniques accordingly.

Product Knowledge Salon Operations Event Planning Product Testing

Education

Degrees, certifications, and relevant coursework

Academy for Salon Professionals

Certificate of Completion, Cosmetology

Focused on advanced color theory, trend styling, and premium client care. Selected for Redken Exchange NYC and Symposium for continuing professional growth.