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MMHighly motivated customer support representative with extensive experience.
Experience
Customer Service Representative
Teletech
Nov 2016 - Apr 2017 (5 months)
Technical Support Representative
Teleperformance
Nov 2014 - Aug 2016 (1 year 9 months)
Results-driven sales professional specializing in consultative B2B and B2C selling.
Experience
Experience Sales Representative
FLORIANSOETERS
Jan 2025 - Present (10 months)
Sales & Account Representative
Vodafone Ziggo
Jan 2022 - Dec 2024 (2 years 11 months)
Customer Service & Upsell Specialist
Direct Klant Contact
Experienced Customer Success Specialist driving retention, product adoption, and revenue growth across EMEA and USA.
Experience
Inside Sales Specialist - EMEA
Prisync
Jan 2025 - Present (10 months)
Customer Success Regional Manager
Prisync
Jan 2024 - Jan 2025 (1 year)
Customer Success Specialist
Frenetic
Sep 2022 - May 2023 (8 months)
MPResults-driven Customer Success Manager with a focus on client relationships.
Experience
Customer Success Manager
Upgrade, Inc.
May 2023 - Present (2 years 6 months)
Channel Partner Manager
Watercress Financial Group
Jan 2022 - Apr 2023 (1 year 3 months)
Regional Sales Manager
Relationship manager experienced in property listings, client servicing and revenue growth.
Experience
Relationship Manager
NoBroker
Jun 2024 - May 2025 (11 months)
Driven sales professional specializing in food & beverage with strong relationship-building and upselling skills.
Experience
Front of House Manager
Lorraine Bar
Sep 2023 - Present (2 years 2 months)
SIInsurance Sales Representative
State Farm Insurance
Apr 2022 - Jul 2023 (1 year 3 months)
Sales Associate
Clarkes Market
Target-driven sales professional excelling in retention, upselling, and client relationships.
Experience
Insurance Agent
AA Ireland
Jun 2024 - Aug 2024 (2 months)
Sales Representative
Power City
Jun 2023 - Aug 2023 (2 months)
Sales Representative
Virgin Media Ireland
Nov 2022 - Feb 2023 (3 months)
Results-driven project manager with a focus on customer success.
Experience
Project Manager
Stratosphere LLC
Dec 2023 - Present (1 year 11 months)
Customer Success Manager II
Keeper Security, Inc
Jun 2022 - Present (3 years 5 months)
Customer Success Manager II
Customer Success Manager driving retention, upsell growth, and exceptional customer satisfaction.
Experience
Customer Success Manager
Disney (ESPN)
Jan 2022 - Jul 2023 (1 year 6 months)
AMCustomer Success Associate
Amazon
Jul 2019 - Jul 2021 (2 years)
Client Success Associate
Flash Courier
Aug 2017 - May 2019 (1 year 9 months)
DLExperienced tenant relation professional with a strong customer service background.
Experience
Tenant Relation
Trans Properti
May 2023 - Present (2 years 6 months)
Sales Associate
PT Navya Retail Indonesia
Jun 2021 - Apr 2023 (1 year 10 months)
Promoter
PT Samsung Elektronik Indonesia
Customer Success Executive driving client satisfaction and revenue growth.
Experience
Customer Care Manager
Fourth Hospitality
Aug 2021 - Present (4 years 3 months)
Duty Manager
Meliá Hotels International
Feb 2020 - Aug 2021 (1 year 6 months)
Front Office Receptionist
I am a Strategic Account Manager driving growth through analytics, AI insights, and C-suite partnerships.
Experience
Vice President, Client Solutions
Parallel Markets
Apr 2023 - Present (2 years 7 months)
Strategic Customer Success Manager
Passbase
Jun 2022 - Apr 2023 (10 months)
Team Lead, Customer Success
Talkwalker
I am a Customer Success Manager driving retention and adoption.
Experience
PRStrategic Customer Success Manager
PrePass
Jul 2024 - Present (1 year 4 months)
LAAccount Manager
LaserAway
Jan 2024 - Jul 2024 (6 months)
Customer Success Manager
XVResults-driven customer service professional with experience in technical support and sales
Experience
RCWFM Supervisor
Results Companies
Sep 2021 - Jan 2023 (1 year 4 months)
RCReal Time Analyst
Results Companies
Jan 2014 - Aug 2021 (7 years 7 months)
Customer Account Executive
United States70k-250k USD
Dynamic Senior Sales Executive with a proven track record in revenue growth.
Experience
Account Executive
Essential Engine
Apr 2024 - Present (1 year 7 months)
Senior Sales Executive
Growth marketing associate with a track record of driving revenue.
Experience
Growth Marketing Associate
Scaler
Jul 2023 - Jun 2024 (11 months)
Learning Consultant
Great Learning
Feb 2023 - Apr 2023 (2 months)
Admission Counsellor - Inside Sales
UpGrad Education Pvt Ltd.
Sep 2021 - Nov 2022 (1 year 2 months)
Customer Support & Retention Specialist with 4+ years of experience.
Experience
Brand Concierge Specialist
TalentPop
Apr 2025 - Present (7 months)
Customer Support Specialist
TalentPop
Sep 2024 - Apr 2025 (7 months)
Customer Executive Associate
Majorel Kenya
Nov 2020 - Jun 2024 (3 years 7 months)
Customer-focused technical manager driving live chat sales and team performance.
Experience
Customer Service Team Leader
MBG Media
Jan 2025 - Present (10 months)
MJResults-driven sales and account management professional with 10+ years experience.
Experience
Renewals Manager
UserTesting
Jan 2022 - Mar 2025 (3 years 2 months)
Small Business Consultant
Bank of America
Mar 2019 - Jan 2022 (2 years 10 months)
District Manager, Marketing
Verizon, Victra
Sep 2017 - Mar 2019 (1 year 6 months)
JAUnited States90k-200k USD
Results-driven Renewals Manager with SaaS expertise, skilled in retention, growth, & negotiations.
Experience
RPRenewals Manager
Robin Powered
Feb 2022 - Present (3 years 9 months)
Jun 2019 - Dec 2021 (2 years 6 months)
Customer Success Specialist
Prisync
Oct 2021 - Sep 2022 (11 months)
Sales Representative
Predo
Oct 2017 - Jan 2018 (3 months)
Mosaic
Aug 2020 - Jan 2022 (1 year 5 months)
Partner Development Manager
Mosaic
Apr 2019 - Aug 2020 (1 year 4 months)
Account Development Consultant
American Express
Apr 2015 - Jan 2019 (3 years 9 months)
Jun 2021 - Mar 2022 (9 months)
Sales Associate
CycleBar
Jan 2018 - May 2021 (3 years 4 months)
Sales Associate
Pizza Yeah!
Jun 2016 - Jun 2019 (2 years 11 months)
Sales Advisor
Sky Ireland
Apr 2022 - Jul 2022 (3 months)
Sales Assistant
Mr Price Branded Bargains
Apr 2021 - Oct 2021 (6 months)
Cloud Kitchens (City Storage Systems LLC)
Sep 2020 - Present (5 years 2 months)
Renewal Representative
Malwarebytes Inc.
Nov 2019 - Present (6 years)
Account Manager II
May 2017 - Present (8 years 6 months)
Jul 2019 - May 2021 (1 year 10 months)
Meliá Hotels International
Jan 2019 - Feb 2020 (1 year 1 month)
Receptionist
Iberica Restaurant
Sep 2018 - Jan 2019 (4 months)
Jan 2022 - Jun 2022 (5 months)
Customer Success Manager, UK & ROW
Talkwalker
Jul 2019 - Dec 2021 (2 years 5 months)
TACustomer Success Manager
Talkwalker
Jul 2019 - Dec 2021 (2 years 5 months)
Noumena Partners, Inc
Jan 2022 - Aug 2023 (1 year 7 months)
RMCredit Underwriter
Rocket Mortgage
Jan 2020 - Dec 2021 (1 year 11 months)
Results Companies
Jan 2010 - Jan 2014 (4 years)
Advanced Tech Support
Concentrix
Jul 2011 - Jan 2013 (1 year 6 months)
Tech Support/Customer Service/Sales Agent
Concentrix
May 2009 - Jan 2013 (3 years 8 months)
2-10 Home Buyers Warranty
Feb 2022 - Apr 2024 (2 years 2 months)
Senior Sales Representative
ANGI
Jan 2021 - Feb 2022 (1 year 1 month)
Inbound Sales Representative
Wayfair
May 2020 - Jan 2021 (8 months)
Sales Representative
Verizon Wireless
Mar 2016 - Present (9 years 8 months)
Telesales / Appointment Setter
Britam Insurance
Sep 2020 - Feb 2022 (1 year 5 months)
Telesales Agent
Jumia Kenya
Jan 2020 - Sep 2020 (8 months)
Customer Service Representative
Red Panda Labs
Feb 2022 - Jun 2025 (3 years 4 months)
Chatter / Queue Manager
GestOnly Agency
Nov 2023 - Mar 2025 (1 year 4 months)
Chatter
Chedit Management
Jun 2022 - Nov 2023 (1 year 5 months)
Account Sales Executive
Red Bull Distribution Company
May 2016 - Sep 2017 (1 year 4 months)
