Angela User
@angelauser7
Senior Account Manager driving B2B revenue growth through renewals and key account retention.
ItalyWhat I'm looking for
I’m a Senior Account Manager with 7+ years of experience in B2B and B2C environments, specializing in revenue growth, key account management, and client retention. I’m recognized for managing high-value portfolios and consistently achieving sales targets.
In my recent role, I managed a portfolio generating approximately €800K–€850K annual revenue, focusing on renewals and retention. I repeatedly hit 95–105% of monthly sales targets and exceeded quota (102%+), driving growth through renewals, upselling, and contract extensions while managing the full client lifecycle and negotiating commercial agreements.
Earlier, as a Key Account Manager, I managed an average of 7 monthly sales campaigns and generated approximately €2.5M–€3M annual revenue. I defined pricing and discount strategies, monitored and optimized KPIs, collaborated with brands and internal teams, and owned campaign execution end-to-end—from planning through post-analysis.
I also bring a product and performance mindset from my experience as Product & Content Manager, where I managed pricing, promotions, and digital campaigns. I optimized results through data analysis, CRO/SEO initiatives, and strong cross-functional collaboration, supported by hands-on CRM work with Salesforce and HubSpot.
Experience
Work history, roles, and key accomplishments
Account Manager
TKWW
Managed a renewal-focused portfolio generating approximately €800K–€850K annual revenue, consistently hitting 95–105% of monthly sales targets and exceeding quota (102%+). Drove revenue growth through renewals, upselling, and contract extensions while managing the full client lifecycle and commercial negotiations.
Product & Content Manager
Veepee Group
Owned pricing, promotions, and digital campaigns, improving performance through data analysis and CRO/SEO initiatives. Coordinated content and campaign execution to drive measurable results across ongoing promotional activities.
Customer Specialist
Managed customer accounts and supported sales through upselling and customer operations. Ensured smooth customer interactions and contributed to revenue via additional service offers.
Key Account Manager
Veepee
Managed 7 monthly sales campaigns on average, delivering approximately €2.5M–€3M in annual revenue. Defined pricing and discount strategies, monitored KPIs to optimize performance, and collaborated with brands and internal teams on sell-through improvements.
Customer Specialist
Volotea
Handled customer service responsibilities, including booking management and upselling of additional services. Supported sales outcomes by improving the customer experience and identifying relevant add-ons.
Education
Degrees, certifications, and relevant coursework
Universidad Internacional Isabel I de Castilla
Master of Business Administration, Business Administration
Completed an MBA at Universidad Internacional Isabel I de Castilla.
Universidad Internacional Isabel I de Castilla
Master, Digital Marketing & E-Commerce
Completed a Master in Digital Marketing & E-Commerce at Universidad Internacional Isabel I de Castilla.
Universidad Internacional Isabel I de Castilla
Master, Neuro-Linguistic Programming (NLP)
Completed a Master in Neuro-Linguistic Programming (NLP) at Universidad Internacional Isabel I de Castilla.
Sassari
Teaching Diploma, Education
Completed a Teaching Diploma in Sassari.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
Interested in hiring Angela?
You can contact Angela and 90k+ other talented remote workers on Himalayas.
Message AngelaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
